Vender Performance Management (Supply chain) (SPX)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Collaborate with business teams to define and implement requirements for middle-mile agent subcontractors for Fulfillment Planning (Manpower)
- Oversee the communication process with subcontractors to ensure clarity and alignment.
- Manage vendor performance through effective oversight and evaluation.
- Establish and maintain a vendor performance tracking system, ensuring compliance with Service Level Agreements (SLAs) and implementing penalties when necessary.
- Lead mid to large-scale projects aimed at enhancing vendor performance and driving cost efficiency.
Requirements:
- Bachelor's degree in Logistic, Supply chain , Business Administration , Economics, or relevant fields
- Minimum of 3 years of experience in Logistic, Sub-contractor management or related field
- Strong communication skills and stakeholders management
- Proven leadership skills
- Proficiency in Google workspace
- Can do attitude and able to work in fast paced environment
- Fluent English communication skills
Experience required
- 3 years
Salary
- Negotiable
Job function
- Distribution / Logistics
- Supply Chain
- Management
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities

