Shopee (Thailand) Co., Ltd.
Seller Ops Project Manager - Supply Chain (Shopee)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Lead end-to-end project management of seller governance policies, from data analysis and research to process implementation and monitoring.
- Conduct competitor and market research to track policy changes, governance standards, and regulatory trends in e-commerce.
- Prepare project plans, timelines, progress tracking, and regular updates to ensure smooth project execution.
- Coordinate with cross-functional teams (Seller Ops, Policy, Legal, Commercial, Logistic) to align project deliverables and resolve blockers.
- Monitor policy adherence, identify inefficiencies or inconsistencies, and propose improvements to strengthen governance processes.
- Support the team in documentation, reporting, and preparing management updates on project progress, risks, and key findings.
- Conduct data analysis and generate insights to evaluate the effectiveness and challenges of seller governance initiatives.
- Participate in ad-hoc projects or incident resolution related to seller governance.
Requirements:
- Bachelor’s Degree in Business Administration, Economics, Supply Chain, or a related field.
- 1–3 years of experience in project coordination, policy management, e-commerce operations, or logistics (internship experience can be considered).
- Strong organizational and time management skills; able to handle multiple tasks in a fast-paced environment.
- Analytical and detail-oriented, with ability to turn data into insights.
- Excellent communication skills in Thai and English (verbal & written).
- Proficiency in MS Office or G-Suite (Excel/Sheets for analysis, Docs/Slides for reporting).
- SQL or data management skills are a plus.
Experience required
- 1 years
Salary
- Negotiable
Job function
- Management
- Strategy / Planning
- Analyst
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
