Shopee (Thailand) Co., Ltd.
Product Management - Warehouse (Scommerce)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Perform and lead UAT for newly implemented warehouse functions and system enhancements. Execute UAT test plans, identifying and tracking defects to ensure production readiness.
- Design and generate training materials for internal and external users, ensuring effective adoption of new features.
- Analyze, align, and evaluate business requirements, feasibility, and value of feature requests with business and regional product teams. Develop comprehensive and accurate Business Requirement Documents (BRDs) for warehouse-related enhancements.
- Drive On-Site Engagement in terms of
- Understanding business process gaps through direct observation and collaboration with ground teams.
- Driving and tracking the adoption of product features
- Supporting ground teams with configuration settings, root cause analysis, and troubleshooting related to product functionalities.
Requirements:
- Bachelor's degree in Business, Supply Chain, IT, Computer Science, Engineering or related field.
- 1 - 3 years of experience in Product lifecycle Management or Business Analysis; supply chain / Warehouse knowledge is advantageous
- Self-motivated, quick learner; resourceful in problem solving with a can-do attitude
- Good with data-driven problem solving, logical thinking
- Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
- Good communication skills in Thai and English
- Ability to work in a fast-paced and dynamic environment
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
