Shopee (Thailand) Co., Ltd.
Fraud Investigation (SPX Express)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Work with the Security Operations Lead and other relevant stakeholders to develop, implement, and manage security policies and related processes, as well as to predict future occurrences in an effort to mitigate potential threats.
- Investigate and resolve cases involving suspected fraudulent actions and non-compliance issues by working collaboratively within or across the relevant team.
- Managing specific work streams or initiatives, including setting objectives, tracking progress, and delivering results.
- Consultant functions as a specialized team member, providing advice during investigation or initiatives.
- Maintain accurate case records and ensure compliance with internal SOPs and policies.
- Gather, analyze, and document evidence to support internal actions and external legal processes.
- Support security initiatives by identifying patterns, trends.
- Analyze noncompliance reports from operations and issues; prepare a presentation for relevant stakeholders
- Escalates threats or issues to the appropriate level of importance for law enforcement and other internal and external resources as needed.
- Manage other tasks as assigned.
Requirements:
- Bachelor’s degree in any related field.
- Having experience in fraud, investigation or audit is an advantage.
- Strong analytical and logical thinking skills with attention to detail.
- Advance to do data analysis.
- Good communication skills for coordination with internal teams.
- Proficiency in formular G-suit and documentation/report writing.
- Proficient in English both speaking and written
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Security
- Analyst
- Consultant
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
