Shopee (Thailand) Co., Ltd.
This job has expired
Cross-Border Customer Service
atShopee (Thailand) Co., Ltd.You are the potential candidate that will use your personal service-mind in the Cross-border team at Shopee. Will be the first contact to the customer.
- Handle customer inquiries from sellers and buyers
- Manage and resolve customer relation issues and escalations
- Be the voice of customers to provide feedback to the company
- Analyse customer experience and insights and come up with improvement suggestions and initiatives
- Bachelor's Degree in any field
- Strong communication skill both in conversation and writing
- Able to understand English
- Service and sales oriented
- Good problem solving
- Able to work as a shift
Experience required
- any or no experience
Only Thai nationals can apply
Salary
- Negotiable
Job function
- Customer Service
- Sales
Job type
- Full-time
Age preferred
- From 20 to 24
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven marketplace with ea ... Read more
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with great talent of all ... Read more
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
