Shopee (Thailand) Co., Ltd.
Commercial Execution & Operations Management (FBS) (Shopee)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Job Description:
- Campaign Execution Management: Own the end-to-end operational execution for buyer-related commercial tasks that drive FBS growth. This includes managing high-volume processes such as: initiating and tracking voucher requests, coordinating and securing flash sales slots, managing push notification bookings, supporting team in deal hunting and securing high-impact FBS products.
- Operational Coordination: Act as the central point of coordination, ensuring seamless communication and task flow between the Commercial Strategy team and key stakeholders, including Categories, Key Account Managers (KAMs), Marketing, and Core Operations teams.
- Performance Support and Analysis: Support the team in ad-hoc data retrieval and analysis to rapidly assess the performance of ongoing initiatives. Assist in compiling reports and identifying immediate operational bottlenecks or underperforming elements for quick resolution.
- Process Optimization: Identify inefficiencies in current execution workflows and proactively propose and implement improvements to streamline operational processes, increasing speed and reducing errors in campaign deployment.
Requirements:
- Experience: Minimum of 1 to 2 years of working experience, ideally in a fast-paced environment (e.g., E-commerce, Tech, or Commercial support).
- Attention to Detail: Exceptional attention to detail is non-negotiable, with a proven ability to manage complex tasks and high-volume data/processes with high accuracy.
- Willingness to Learn & Potential: A strong desire to learn the commercial landscape and operational mechanics of e-commerce. We are looking for high-potential individuals eager to take on increasing responsibility and demonstrate growth potential within the team.
- Coordination & Proactivity: Highly organized, proactive, and comfortable managing communications and alignment across multiple internal teams and stakeholders.
- Technical Comfort: Comfortable with data and spreadsheets (e.g., intermediate Excel skills) and ready to support data analysis needs.
Skills required
- Flash
- Excel
- Data Analysis
Experience required
- 2 years
Salary
- Negotiable
Job function
- Marketing / Advertising
- Analyst
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
