Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
Line of Service: Internal Firm Services
To deliver a first-class service to our clients, we need first-class support internally. Internal Firm Services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, procurement, technology, learning and development, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.
Role and responsibilities
Manage IT assets, register new devices, contact vendors to arrange repair and produce summaries of assets and inventory movement reports
Manage and follow up loaned equipment
Manage new PC preparation, install PCs, printers and other computer accessories
Provide second-level
helpdesk support for day-to-day operations
Assist with providing IT induction training to all new joiners and staff
Assist with maintaining and developing IT training documents
Assist with researching, developing and deploying new technology, especially Microsoft Office and G-suite applications
Assist with developing a standard image for PCs
Participate in IT disaster recovery procedures and processes
Assist the IT Manager / Senior Manager / Director / Leader / Operation Partner on any issues assigned
Check and clear your own emails and our call centre emails every business day (Monday to Friday)
Requirements
Bachelor's degree in any related field
At least three years' experience in IT asset management and procurement, and basic computer hardware and software management
Strong administrative and communication skills
Good computer skills with a working knowledge of Microsoft Office and G-suite
Fair communication in English
Good team player, flexible and able to work overtime when required
Any questions, please feel free to contact Khun Bhavana, Human Resources team
Contact number: 02 844 1822.
Education
(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:
Certifications
(if blank, certifications not specified)
Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date