Responsibilities:

• Receive SOP form Sale department
• Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact. 
• Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule
• Truck booking:  

           - Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team

           - Import shipment: send booking to TH OPS team with shipment details

• To create job in excel file in order to share the shipment details to all parties
• Customs clearance part:

           - To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form

           - To send those draft customs form to customer for checking and confirm all details

           - To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer

• To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer
• Close Job/Billing (daily):

           - To send completed job with billing details to account department to prepare invoice to customer

           - Follow up POD from OPS team to attached with billing

• Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty
• Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier