• Contract: 1 Year
• Location: On-site to BAY Rama III, 1222 Rama III Rd, Bang Phong Phang, Yan Nawa, Bangkok 10120
• Working time: Monday - Friday, 8.30 - 17.30
• Benefits: SSO, Health Insurance, Health check up

RESPONSIBILITIES :

• Perform daily check on customer Infrastructure for systems availability, backups completeness, check and resolve the alarms from infrastructure devices and escalate to Head of IT in a timely manner to meet within SLA
• Ensure that system patch are updated for servers
• Troubleshoot problems and questions encountered by Users. This includes escalate to regional support teams if required and follow up until incident has been resolved
• Create the monthly report of infrastructure envelopment.
• Prepare and create permission for access the server system.
• Monitoring customer network traffic and report to IT management
• Cooperate with 3rd parties to resolve the network and infrastructure problems
• Recovery data for support end users as requested
• Comply all IT regulations & policies
• Perform the infrastructure activities related to problem management and change management as standard processes of
• IT operation.
• Manage VDI , RPA
• Create and update for proper documentation such as SOP, WI, monthly report, inventory report
• Work as the backup team in case of End User Support resources shortage or need support for special projects
• Support other IT tasks as assigned by supervisor/SDM

QUALIFICATIONS :

• Male, Female 25-35 years of age
• Bachelor degree in MIS, Computer Sciences or any related fields
• At least 2 years experience in IT Security, IT Infrastructure or any related fields
• Have knowledge VMware Vsphere, VDI , RPA
• Good communication , Able to communicate in English
• Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.