Experience:

No experience required

Job type:

Full-time

• Location: ZTE Office, Empire Tower.
• Level: Senior - Expert.
• Key Performance Indicators:
• Lead Pre-Sales for Pan-Net Cloud IaaS and PaaS offerings.
• Design the Commercial and Technical solutions based on customers needs.
• Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
• Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
• Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
• Consult customers on how to transform their current workloads to the cloud using pan-net. cloud products.
• Create customer technical documentation and presentations that define the solution, develop sales documentation.
• Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
• Work closely with the sales team as well as other business partners in articulating solutions to customer.
• Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
• Lead customer facing presentations, solution envisioning, and proof of concepts.
• Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
• Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
• Promote the products and soulution at industry events, customer events and other venues.
• Education: University degree Master in computer science, telecommunications, economics or related fields.
• Professional knowledge, skills, know-how in the field & experience in the field:
• More than 5 years experience in field of activity.
• Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
• Practical experience in cloud adoption and cloud transformation.
• Ability to conduct live cloud product demonstration for customers.
• Experience with opensource tools for cloud adoption preferred (e.g. open stack, terraform, ansible,.).
• Experience with telco applications and their requirements for cloud migration preferred.
• Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
• Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
• Experience in coordinating and managing in cross functional and international teams.
• Ability to manage stakeholders across hierarchies and communicate with the executive positions.

Experience:

No experience required

Job type:

Full-time

• จัดทำเอกสาร PAT ตามที่รับมอบหมาย.
• ตรวจสอบความถูกต้องของ รูปภาพ จากทีมงาน.
• ติดต่อประสานงานกับทีมงานและลูกค้า.
• ประชุมอัปเดตงานภายในและฝั่งลูกค้า.
• สรุปข้อมูลต่างๆเพื่ออัพเดทให้หัวหน้างานทุกวัน.
• อื่น ๆ ตามที่ได้รับมอบหมาย.
• หมายเหตุ มีการเทรนนิ่งก่อนเริ่มงาน**.
• เพศหญิง อายุ 24-35.
• วุฒิการศึกษาระดับปวส./ปริญญาตรี ทุกสาขา.
• ประสบการณ์ทำงานด้านเอกสาร 1-2 ปี.
• มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกันเป็นทีมได้.
• มีความสามารถในการติดต่อสื่อสารได้ดี.
• ถ้าเคยทำเอกสารส่งมอบงาน(PAT)ด้านสื่อสารโทรคมนาคมจะได้รับการพิจารณาเป็นพิเศษ.
• ใช้โปรแกรม Ms-Office ได้ ถ้าใช้ MS-Excelได้ในระดับกลาง-สูงจะรับพิจารณาเป็นพิเศษ.
• สถานที่ทำงาน.
• บริษัท แคร์เน็ต อินเตอร์เนชั่นแนล จำกัด (36/51 ซ.นวมินทร์ 88 แยก 6 แขวงนวลจันทร์ เขตบึงกุ่ม กรุงเทพมหานคร 10230) ข้างหลังโรงพยาบาลพญาไท นวมินทร์.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• To support projects requirement by extracting them from business through interaction and research.
• To support adapt at translating business requirement to technical requirements by using analysis and modeling tools to match strategic business objectives.
• To study and research new information technology and method to support business requirement.
• To research the new technology and method for continuously improve system efficiently and effectively.
• Create a Data Analytics by Power BI and will attempt to analyze the tools. that is advanced to meet the business goals.
• Contract Period: 12 Months (First 3 month for performance evaluation before renew contract).
• Working Hour: Mon Fri 08.00-17.00.
• Location: SPRC (Star Petroleum Refining Public) Map Ta Phut Industrial.
• Male / Female, 30-35 years old.
• Bachelors Degree with 4 years of experience Data Analytic.
• Great interpersonal, communication, and presentation skills.
• Proficient in developing visualize report by Power BI.
• Good knowledge for Big Data, Cloud Platform and Data Analytic.
• Knowledge SQL Server, Oracle, MySQL,PowerBI.
• Good developer skill with R, Python, PL/SQL, CICD, Dep Ops, Docker.
• Interested in studying and discovering new technologies both current and future trend such as Cloud, Big Data.
• Intermediate level of English.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Local Site support services.
• End user computing, troubleshooting Network,.
• Ticketing tool, Asset Management,.
• PC & Mobile technologies.
• Thai Nationality.
• Bachelor Degree in Computer Science, Electrical/Telecommunication/Computer Engineering or related field.
• Good English for communication.
• Able to work with team, quick learner and self-motivate, Hardworking.
• 1-2 years of experience in telecommunication, knowledge in IT/Infra field is preferred.
• Basic knowledge of ITIL preferred.
• Basic knowledge in IP Network (OSI Model).
• Local Site support services.
• End user computing, troubleshooting Network,.
• Ticketing tool, Asset Management.
• PC & Mobile technologies.
• Working Place: Ericsson Head Office (Sun Tower).

Experience:

No experience required

Job type:

Full-time

• Coordinating with Internal stakeholders related to the project to ensure all the task assignments are handled efficiently to be able to update the project progress to customer.
• Handling the administrative tasks according to customer request.
• Coordinate project management activities, resources, equipment and information between customer and Internal stakeholders, Cloud, Data Center Project Manager.
• Liaise with clients to identify and define requirements, scope and objectives.
• Act as the point of contact and communicate project status to all participants.
• Developing and maintaining filing systems to maintain project status records, prepare reports on weekly and monthly basis.
• Participate meeting with customer and internal team to provide updates on pending task and project status.
• Ad hoc responsibility: Perform additional duties as assigned to support the successful completion of projects.
• Any related task as assigned..
• A bachelor's degree in business administration or a relevant field.
• Proven experience in administrative positions; experience as a Project coordinate or Sales coordinator will be considered a plus;
• Good Computer skill (MS Office; Word, Excel (Pivot / V-lookup) and etc.)
• Excellent verbal and written communication skill.
• Proficient in English will be considered a plus;
• Strong client-facing and teamwork skills.
• Solid organizational skills, including multitasking and time-management.
• Good administrative, detail-oriented, and problem-solving skills.
• Current knowledge of industry trends and regulations.
• Office Time: จันทร์-ศุกร์ เวลา 08:30-17:30 วันหยุดตามปฏิทินบริษัท
• Working Location: อาคารเซ็นทรัลสีลม.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

Experience:

2 years required

Skills:

Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English

Job type:

Full-time

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
• Basic troubleshoots computer system, including hardware, software and network.
• Receive and Response to customer issue or change request.
• Perform change configuration of system and network equipment follow by procedure and manual.
• Escalation to higher level when requires.
• Logging, follow up and tracking the details of Customer Requests and problems as cases.
• Provide technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Provide reports to customers upon requests.
• Maintain and/or Update customer information in the customer database.
• Male/Female, age not over 30.
• Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
• 2-5 years experience in direct IT/Network/Engineering Technical support.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Good command of English.
• Excellent communication skill.
• Good Troubleshooting skills.
• Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
• Customer Service mind.
• Able to work under pressure and time constrain.
• Basic knowledge of.
• Computer/Server Hardware,.
• Windows operating system,.
• MS Office.
• Microsoft Exchange and Outlook.
• TCP/IP, Networking.
• Network Security and VPN.
• Anti-virus software.
• Experience with below products would be benefit:
• Cisco router and switch (CCNA, CCNP).
• Microsoft Certificate (MTA, MCSA, MCSE).
• VMware Certificate.
• Public Cloud Certificate such as Azure/ AWS.
• Work Place: Interlink(Nation) Tower Bangna.
• Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).

Experience:

No experience required

Job type:

Full-time

• ให้คำแนะนำและสนับสนุนในการจัดการปัญหาที่ซับซ้อนและ/หรืองานประสานงาน.
• สนับสนุนทีมเพื่อให้ทีมงานโครงการโดยรวมอยู่ภายใต้การควบคุมและระบุความเสี่ยงและจุดอ่อนของโครงการอย่างทันท่วงทีเพื่อแก้ไขให้ทันเวลา.
• ติดตามและทบทวนความคืบหน้าของแต่ละแผนกอย่างต่อเนื่องเพื่อให้มั่นใจว่าบรรลุผลสำเร็จตามแผน.
• รักษาแผนโครงการทั้งหมดและรับรองการปฏิบัติตามกรอบเวลาและทำงานร่วมกับผู้มีส่วนได้ส่วนเสียสำหรับกระบวนการดำเนินการทั้งหมด.
• ประสานงาน/อำนวยความสะดวกในการพัฒนาและการดำเนินกลยุทธ์และแผนโครงการของบริษัท.
• อัพเดทความคืบหน้าปัญหาการเชื่อมต่อลิงค์ AIS Enterprise Data Services (EDS) และให้คำปรึกษาด้านเครือข่ายแก่ลูกค้า EDS.
• ประสานงานกับทีมงานที่เกี่ยวข้องเพื่อตรวจสอบ ติดตาม และแก้ไขปัญหา.
• งานอื่นๆ ตามที่ผู้จัดการโครงการมอบหมาย.
• เพศชายเท่านั้น มีประสบการณ์ด้าน Project management.
• วุฒิปริญญาตรีสาขาวิศวกรรมโทรคมนาคม หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้าน network engineer, Fiber optic หรือในด้านโทรคมอย่างน้อย 1-2ปี.
• มีความรู้อุปกรณ์ภายในสถานีฐาน(Base) ความรู้เบื้องต้นเกี่ยวกับ Wan,Lan,ตรวจสอบการ Configuration ด้านเทคนิคต่างๆ.
• ติดตามความคืบหน้า การ configuration parameter VLAN/Port/Unit/Circuit into Online project ในระบบฐานข้อมูล.
• ดูแลและแก้ไขปัญหา ระบบ ping test link กับทางลูกค้าและทีม maintenance รวมถึง (LAN/WAN IP).
• มีความสามารถในการทำ Report ใช้ excel ได้.

Experience:

No experience required

Skills:

Network Administration, Windows Server, Microsoft Office, System Administration, Internet Security, English

Job type:

Full-time

• Install, Reinstall, and Clone OS.
• Install, Update, and Uninstall Software.
• Setup Computer and Peripheral devices.
• Setup Printer, IP Phone, Projector, UPS, Video Conference.
• Microsoft Office, Office 365 troubleshooting.
• Computer and Peripheral, OS, and Standard Software troubleshooting.
• Basic verify and troubleshooting on Network Switch.
• Add or replace RAM, Hard disk.
• Virus scan and clean. (Base on the Customer's tools).
• Coordinate with Vendor to repair damaged or replace equipment.
• Optimize PC. (Base on the Customer's tools).
• Backup and Restore Client. (Base on the Customer's tools).
• Logging and follow up tickets.
• Any IT related task as assigned.
• Bachelor's Degree in Computer Science, Information Technology, and related fields.
• Male Age 23-30 years.
• Be familiar with Windows, MS Office or Office 365.
• Understanding of the OSI Model (At least Understanding of TCP/IP).
• Good customer service mind and customer relationship creation.
• At least 6 months experience in IT Support function or related.

Experience:

2 years required

Skills:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

Job type:

Full-time

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.