Culture, Engagement and Organizational Performance Senior Consultant

atAgoda Services Co., Ltd.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

Get To Know Our Team

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. .Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity

We are currently seeking to hire a Senior Consultant, Culture, Engagement and Organizational Performance. This role is based in our Bangkok office as part of the Agoda People Development and Performance team. We are a team of professionals who provide systems and data-driven insights to measure, refine, and scale capability development from the individual employee to organizational level, without taking ownership away from employees and their managers.

This role has a global reach. The objective of this role is understanding and addressing complex organizational challenges with a view to expanding and refining organizational capability at Agoda while ensuring that managerial and people processes support our business objectives. This role allows for unbridled curiosity towards the functioning of the organization and how we can continuously improve.

We think about developing capability in broad terms beyond traditional learning and performance management, considering how we define roles and organizational structures, career progression, tools and systems that impact employee experience, engagement, and more. We consider all factors that impact employee and team capability and performance and work collaboratively to develop successful solutions. You will partner with senior managers and subject matter experts for program design, development, and implementation. You will report progress and insights to our most senior management.

In This Role, You'll Get To

Work closely with senior stakeholders and colleagues on developing their teams to achieve ambitious business strategies, e.g., new ways to engage with partners, product innovation models, building culture and organization structure, and the necessary work to maintain high standards of performance and high employee engagement

Use data to inform strategy, track and measure impact of programs tied to business output

Provide proactive analysis of data to identify patterns and provide actionable recommendations

Present analysis and insights to senior leadership on relevant talent strategies e.g.:

Patterns of employee behavior such as attrition, promotion, performance management outcomes,

Employee sentiment surveys

Demographic patterns

Employ innovative methods to scale capability, that go beyond traditional learning, including role and organizational design, process and tools improvement, various learning modalities, etc.

Be a trusted advisor to leadership and play a critical role in enhancing their effectiveness through assessment, feedback and coaching

Promote People compliance and operations to minimize regulatory violations and prevent rework

What You'll Need to Succeed

8+ years of experience in strategic or management consulting and/or relevant experience in Talent Management and People operations at a multi-national organization

Undergraduate degree from a top university expected, advanced degrees welcome

Acute business acumen and understanding of how organizational structures and dynamics relate to execution

Facilitating and coaching with an ability to clearly articulate messages to a variety of audiences

Ability to bring business perspectives and facilitate outcomes is critical, and will be magnified with rich experience in HR, particularly in organizational design, onboarding, compensation, business consulting, and data analysis

Excellent judgement, self-motivated, curious, and trustworthy

Strong problem-solving and ability to work with data to identify patterns and generate actionable insights

Excellent communication skills and experience in meeting and presenting to senior executives

Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.

Utmost discretion, confidentiality, and professional ethics

Ability to thrive in a multicultural environment

Ability to effectively handle ambiguity and adapt in a constantly changing business environment

Display of humility, flexibility, excellent interpersonal skills, and the ability to lead critical conversations is paramount.

Flexibility and a sense of humor are a must

This role is Based in Bangkok

Please review our Hiring Process Guidelines before your interview — click

here

to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers

https://careersatagoda.com

Facebook

https://www.facebook.com/agodacareers/

LinkedIn

https://www.linkedin.com/company/agoda

YouTube

https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our

privacy policy

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience required
  • 8 years
Salary
  • Negotiable
Job function
  • Consultant
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Tourism / Travel
Location:Bangkok
Website:www.agoda.com
Founded in:2005
Ranking:4/5

Agoda Services Co., Ltd. is a leading global online travel agency that specializes in providing hotel and accommodation booking services to travelers worldwide. As part of the Booking Holdings group, Agoda offers a wide range of accommodation options including hotels, resort ...

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Why join us:

At Agoda, we believe that the best way to provide exceptional customer service is to empower our employees. We offer a dynamic and innovative work environment where you will have the opportunity to grow professionally, develop your skills, and make a significant impact in the tra ...

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Head office: The Offices At Central World ชั้น L6,L7,L27 ถนน พระราม 1 Pathum Wan, Bangkok 10330
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