About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

EDUCATIONAL REQUIREMENT:

Graduate of Engineering course, in any of the following discipline is highly recommended:

• Electronics and Communications Engineering

• Computer Engineering

• Electrical Engineering

Or, graduate of B.S. in Computer Science or Information Technology

WORK EXPERIENCE AND COMPETENCIES / SKILLS REQUIREMENTS:

Must have at least two (2) years' experience in an IT-related capacity.

• Technical experience must include the following:

• Basic to Intermediate skills in Workstation/Server/Network/Voice administration, operations & maintenance troubleshooting

• PC hardware troubleshooting

Must have good command of English (oral and written communication), and effective presentation skills.

Knowledgeable in the following standards: ISO 20000, ISO 27001; ISO 22301; CMMi for Services

Background in Service Support, Service Delivery, IT Service Management, IT Operations.

Certified in CompTIA A+, ITIL Foundation v.3, Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Desktop Support Technician (MCDST) will be an advantage.

SUPERVISORY / MANAGERIAL RESPONSIBILITIES

Reports to Integrated Workstation Team Lead

May be assigned team lead roles depending on business requirements.

BEHAVIORAL ATTRIBUTES:

Strong customer service focus.

Maintains effectiveness and composure amidst pressures and difficulties and simultaneous demands from diverse tasks.

Works well within and participate in cross-functional teams.

Helps team members to explore new ways and challenge old ways to achieve breakthroughs.

Keeps abreast of developments or trends in one's area of knowledge/technology/system in support of desired objectives.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.