Job Responsibilities:
•Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position
•Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements
•Analyze and conduct research on the market and the competition for related business requirements
•Facilitate and drive functional workshops to drive desired design outcomes
•Gather and analyze business requirements and translate them into functional requirements specification or user stories
•Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
•Define customer journey and/or operational process to serve full life cycle of banking-related process.
•Assist the product owner with creating and maintaining a healthy and ordered product backlog
•Collaborate with designers and application design team to create the optimal User Experience
•Provide supports to other workstream such as development, testing and deployment activities.
•Communicate with other teams and stakeholders to identify, monitor and resolve functional dependencies


Requirements:
•Minimum Bachelor’s degree or equivalent
•Preferable to have deep domain knowledge in one or more of the following
oRetail Banking (lending/credit, deposits, channels, digital/mobile/internet banking. Including front and back office functions/processes)
oCorporate Banking (cash management, transaction banking, trade finance, supply chain finance, corporate lending/credit. Including front and back office processes)
oPayments (banking payments solutions, payment value chain, understand functional and technical difference between various payments)
•Preferable to have prior experience in business process improvements, operating model, business analysis. However, prior experience in other roles can be considered as well (Roles include but not limited to Technology Architecture, Deployment, Change Management, Solution Architect, Customer Experience Journey, Process Design)
•Preferable to have prior digital banking transformation experience
•Keen knowledge or experience in Waterfall and/or Agile Methodologies (ITIL, Scrum, etc would be an advantage)
•Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
•Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
•Able to work independently
•Strong application project management skill and design knowledge