ABOUT THE ROLE

Lead the successful delivery of meetings, conferences, banquets and events.

• Lead and inspire the banquet team to deliver memorable guest experiences.

• Ensure all events are executed smoothly, professionally and in line with Pullman brand standards.

• Work closely with Sales, Events, F&B and other departments to ensure seamless execution.

• Ensure high standards of service, quality, safety and operational excellence.

• Minimum 3 years' management experience in Meetings & Events, Banquets or F&B, preferably in a premium hospitality environment.

• Strong leadership, communication and organizational skills.

• Genuine passion for hospitality and guest engagement.

• Hands-on mindset with a focus on service excellence and attention to detail.

• Ability to manage multiple events and priorities in a fast-paced environment.

• Good command of English; additional languages are an advantage.

• Ensures that all events run smoothly in accordance with the specifications validated by the Sales Manager, the Food & Beverage Manager and the customer

• Keeps all banquet area, banquet store and meeting rooms in good condition and well organized

• Applies the brand's quality standards (SOP)

• Leads and supervises the banquet team

• Required to work a varied schedule that may include evenings, nights, holidays and weekends. Regular off days can be moved if necessary