Human Resources

About the role

As an Operations Training Manager is a position of specialist by identifying, developing, and monitoring training & onboarding needs in the operations organization.

Operations training manager will also be responsible for designing, planning, and implementing training programs, policies, and procedures to fulfil those needs, while overseeing the daily activities of training facilitators, leading training efforts to maximize employee productivity.

Your responsibilities

• Identify and assess the training needs and develop skill matrix of the organization through job analysis, career paths and consultation with area’s managers.
• Develop individualized and group training programs that address specific business needs
• Assess employees’ skills, performance, and productivity to identify areas of improvement.
• Implement site training calendar both internal and external
• Plan, manage and monitor annual training budget.
• Implement effective and purposeful training methods.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Effectively communicate with team members, trainers, and management.
• Create a curriculum to facilitate strategic training based on the organization’s goals.
• Manage the technologies and technical personnel required to develop, manage, and deliver training.
• Keep abreast of training trends, developments, and best practices.
• File for training course certification and training fund exemption with the Development Skill Division
• Support evidence document for any site audit which is relate with training need and result and generate training reports upon request
• Provide facility to support learning and development plan of site, such as training center

Key Challenges:

• Strategic thinker with organizational and time management skills
• Ability to multitask and adapt in a fast-paced environment.
• Understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.
• Innovative, strong decision-makers and outstanding facilitators of learning and change

The experience we're looking for

Academic requirements:

• Bachelor’s degree or any related field, or equivalent work experience, Master's degree preferred.

Work experience requirements:

• Minimum of 2 years’ experience in manufacturing environment and 5 years’ experience in training, and development management.
• Superb track record in developing and executing successful training programs.
• Familiar with traditional and modern training processes.
• SAP experience/knowledge will be advantage.

Foreign language requirements:

• English: Excellence both verbal and written.

Computer skills requirements:

• Highly computer literate with proficiency in MS Office and business and communication tools.

Work related certificate requirements:

• Train the trainer will be advantage

Competencies:

• Can do attitude, Self-Mastery, Agile and Work under pressure.
• Critical thinker with innovative problem-solving skills.
• Creativity, flexibility, high energy, and the ability to work cross-functionally required
• Strong organizational and time management skills.
• Strategic and creative mindset.
• Able to handle multiple tasks, complex priorities and balance the needs
• Strong Coaching skills are a must.
• Strong communications and influencing skills to all stakeholders.
• Able to work in a direct and dynamic environment.
• Entrepreneurial skills in terms of innovation and problem solving are key along with tenacity, tough-mindedness, and ability to influence with well demonstrate strong team working abilities and ownership.

The skills for success

What we offer

Equality