Key Responsibilities

Lead Cashier & Operation Finance

• Lead Cashier Operations and Operation Finance across multiple branches.

• Oversee daily cashier operations, cash office activities, and customer payment processes.
• Ensure efficient cash handling, cash balancing, and bank deposit operations.

Cash & Payment Operations

• Manage cash collection, cash reconciliation, petty cash, float funds, and payment operations.
• Oversee POS, EDC, QR Payment, and other payment channels to ensure accuracy and operational continuity.
• Monitor cash discrepancies and implement corrective actions.

Operational Control

• Develop and enforce SOPs, internal controls, and cash handling standards.
• Strengthen fraud prevention and operational compliance.
• Drive continuous improvement of cashier workflows and payment processes.

Team Leadership

• Lead, coach, and develop Cashier Operations and Operation Finance teams.
• Manage manpower planning, scheduling, productivity, and performance.

Business Partnership

• Collaborate with Store Operations, Commercial, Leasing, IT, Security, Treasury, Accounting, and Internal Audit to improve operational performance.

Qualifications

• Master's degree or higher in Finance, Accounting, Business Administration, or a related field.
• Minimum 8 years of experience in Cashier Operations, Operation Finance, Cash Management, Retail Operations, Branch Finance, or Store Finance, including at least 3 years in a leadership role.

• Proven experience managing cashier operations across multiple branches.

• Strong knowledge of Cash Office, Cash Handling, POS, EDC, Payment Operations, Cash Reconciliation, Internal Control, and Fraud Prevention.

• Experience in retail, shopping mall, department store, supermarket, cinema, hospitality, or other multi-branch businesses is highly preferred.