Avani Hotels and Resorts
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Guest Service Agent
atAvani Hotels and ResortsCompany Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) and Opera is preferred
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Hospitality
Job type
- Full-time
Company overview
At AVANI Riverside Bangkok Hotel, there’s no bad view in the house. All of our 248 guest rooms and suites are located from the 12th floor and above, and come with fantastic views of the river along with our signature contemporary style. Snag some extra space for working or resting in one of twenty-f ... Read more
Why join us: We are looking for energetic and imaginative people to join our team and deliver this experience to our guests. With a flexible and positive work environment, and room to be creative, we strive to ensure timeless comfort and genuine warmth in all of our properties.
Benefits
- Professional development
- Social Security
- Free lunch & snacks
- Job training
- Learning & Development Opportunities
