Benefits Social Security Health Insurance Life Insurance Fixed Bonus Variable Bonus Provident Funds Annual Leave Annual Health Check Up Congratulatory Money for Marriage Congratulatory Money for 1st child Condolence Money for parents, and spouse's parent Long Year Service Award Casual Friday Volunteer Day Trip

• Audits customer account invoices to ensure adherence to customer agreements.
• Reviews billing rates to ensure correct rates are used.
• Assists with collections to ensure customer payments are received.
• Provides support to Account Executives, Collections, and external customers to address billing issues and provide requested reports.
• Conducts freight audits and reviews carrier invoices to ensure accuracy.
• Performs billing, auditing, and accounts payable and receivable activities to ensure promptness and accuracy.
• Contacts external customers and vendors as required to gather inquiry details and provide resolution.
• Investigates invoice problems to identify root causes, reduce costs and resolve billing concerns.
• Works with Business Development, Financial & Accounting to resolve disputed invoices and to minimize expense write-offs.
• Monitors and updates RCD reports on unreleased charges and collection activities to minimize Days Sales Outstanding.
• Monitors customer accounts to ensure past due invoices are addressed, bad debt exposure is reduced, and customers comply with payment terms.
• Monitors the daily workflow and make recommendation for improvement if necessary.
• Communicates operational instructions to the processing workgroup.

• Bachelor's degree in Logistic Management or related field
• 3 years of airline business or airfreight forwarding experience
• Computer Literacy for MS Word, MS Excel
• Fair command of English in written and verbal communication
• Team player and able to work independently
• Be proactive
• Able to work at UPS Head Office, UM Tower
• Able to work during 8:30 - 17:30 (Mon - Fri), 8:30 - 12:00 (Every Sat)