ช่วยลูกค้าด้านการแก้ไขปัญหา ที่เกิดจากการใช้ระบบหรือจากตัวระบบ

Responsibilities

• Answer customer calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers.
• Provide Software telephone support, analyze the problem and coordinate with the related team to prepare the best solution for customers.
• Contribute positively towards the achievement of performance targets in all aspects of the teams' activities.

Qualifications

• Bachelor's Degree in Computer Science or any related fields.
• Able to work on normal working hour, non-working hour and week-end for application support.
• New graduated are welcome.
• Analytical skills, Problem-solving skills and technical knowledge.
• Excellent customer handling skills with service minded.
• Good planning and organization skills.
• Good communication skills.