Key Responsibilities:
- Oversee Last-Mile Delivery operation, to ensure orders delivered as schedule and service standard
- Collaborate with Business units: Store Operation, Shopping Online (SPO), Donjai (DJI) as necessary to support
Business growth
- Work with third- party logistics providers to align delivery processes, and ensure operation activities are met to business
requirements
- Set KPI and provide improvement plan for the efficiency, quality and cost- effectiveness
- Lead discussion on Last- mile delivery Performance and provide solutions for service improvement as monthly basis
- Prepare and manage budget for Last-miles operation, and report on cost effectiveness
- Review customer complaints or issues related to Last-mile deliveries, ensuring prompt resolution and maintaining
customer satisfaction
- Support on data analytic for Annual bidding

Job Qualifications:
- Bachelor degree or higher in Supply Chain & Logistics, Engineering or relate filed.
- Background in Last-mile operation management 5 Years
- Background in Retail Business al least 3 Years
- Proven ability to lead team, and 3PLs management
- Good Command in English (Speaking, Writing)
- Work independently under pressure
- Analytical & logical thinking
- Negotiation and interpersonal skill