Thai Samsung Electronics Co., Ltd.
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Senior Staff, CS Training
atThai Samsung Electronics Co., Ltd.Résumé du poste
Rôle et Responsabilités
1. Training /Workshop / Partner monthly meeting facilitator
2. Engagement program with service center e.g. Engagement Activity.
3. Partner system management (GSPN, SBA system)
User registration
Create and control user ID
Re-set password, add authorization, re-active used ID
Upgrade user ID as per requested
4. End to End DVE (student program)
Budget approval, survey students with SVC partner and Collage, Interview, provide contract, monitor after internship till student graduate.
5. Monthly Orientation
Support to development a friendly training contents.
Training and Certificate for new staff (Online/Offline) and Certified by Theory and Roll play.
6. Monitor and Control budget of NW support (PO to billing process)
7. Manage outbound call
8. General ad hoc of NW support team assignment.
Stock control (training tools, uniform)
Skills and Qualifications
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Teaching / Training
Job type
- Full-time
Company overview
For over 70 years, Samsung Electronics has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electronic ... Read more
Why join us: This is the beginning of all things possible at Samsung. From your desire to discover, our products are born. Creating innovation for all, not just the fortunate few. And where others stop at that, we accelerate discoveries and possibilities. With our endless ability to predict the next big wave ... Read more
Benefits
- Five-day work week
- Education Allowance
- Transport Allowance
- Health Insurance
- Professional development
