Responsibilities :

• Main Support Business Retail
• Provide application services. (functional and consult)
• Data Reconcile, provide end-to-end reconcile.
• Monitor Services, inform and record issue into system.
• Coordinate with third parties or in-house team for solution within OLA & SLA time.
• Participate and facilitate training/UAT to user for platform‘s software new version updated.
• Troubleshoot and implement solutions for issue resolution.
• Working closely with user and relevant team members.
• Analyst issue and be able to propose solution / work around.
• Acts as Project Manager as assigned.

Qualifications :

• Minimum 6-10 years of experience in Business Application Implementation and Support for Retail.
• Experience in Application Development as IT Business Analyst, System Analyst, or Developers.
• Understand the business process.
• Presentation and negotiation skill.
• Understand the Supply Chain process will be avantage.
• Bachelor’s degree or higher in Computer Science or related field.
• Experience in program and project management, working with cross-functional teams.
• Strong skills required in critical thinking and analysis / understand the relationship of the system and prioritize.
• Able to handle difficult situations and work under time constraints.
• Knowledge in Microsoft or Oracle database or PostgreSQL.
• Knowledge in SQL language is must.
• Knowledge in VB.Net, C#, Java.
• Knowledge in React, NodeJS or new computer programming language will be avantage.