Coins TH Co., Ltd.
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Operations Support Officer
atCoins TH Co., Ltd.At Coins.co.th, we are driven by our vision of a world where everyone has access to financial services. We place great value on open communication, work ownership, and continuous learning on the job.
We are a fast-growing startup looking to work with passionate, motivated professionals in improving our products and accelerating financial inclusion in Southeast Asia through blockchain technology. As part of the operations team, you will play a large, direct role in realizing this vision by managing our daily transactions, optimizing our processes, and engaging with customers.
Benefits Work on a big idea that is changing the world / Own your own projects from conception to launch / Be a part of a fun, smart and ambitious team / Work with experienced, Silicon Valley entrepreneurs / Flexible vacation - take time off when you need it / Free food (we provide lunch and eat together), Golden Ticket (Travel Allowance every 6 months)
Salary: 22,000 - 35,000THB (salary based on experience)
We also accept Internships for this position.
- Manage day-to-day operations such as cash-in/cash-out transactions, account verification, and fulfillment
- Monitor/record transactions on the platform and cross-check
- Implement strategies to provide excellent customer experience
- Analyze and solve customer issues and problems, also raise customer issues to the relevant team
- Work closely with the Customer Solutions team, development, marketing, and compliance teams in improving the product and providing solutions to increase process efficiency
- Shown extensive leadership and team work experience
- Capable of working independently/less supervised but can also collaborate well with a team
- Attention to detail, numbers. Good communication skills and teamwork
- Passionate about financial inclusion. A track-record of getting things done, drive, ownership and execution are core to our culture at coins.co.th
- Willing to work in shift/rotate schedule/weekend schedule 1-2 times per month/flexible time
- Holds a Bachelor's Degree in Management, Economics, IT or any related fields
- Fresh graduates are welcome to apply
- Operations, finance, IT or information systems experience is a plus.
- Personal Laptop required
Skills required
- Finance
- English (Good)
Education required
- Economics
- Management
- Information Technology
- Finance
Experience required
- any or no experience
Only Thai nationals can apply
Skills optional
- Good Communication Skills
- Enthusiastic
- Multitasking
- Service-Minded
- Teamwork
- Work Well Under Pressure
- Able to work as a shift
- English (Very Good)
- Thai (Excellent)
Salary
- 22,000 - 35,000 THB, Negotiable
Job function
- Customer Service
- Analyst
- Finance
Job type
- Full-time
Age preferred
- From 21 to 30
Company overview
Founded in June of 2014, coins.co.th makes money transfer frictionless and accessible to everyone through the use of mobile devices and Blockchain technology. Our Coins mobile wallet empowers consumers and small businesses by giving them direct access to world class financial services. We're proud t ... Read more
Why join us: DO WORK THAT MATTERS We are driven by the desire to influence people’s lives. We enjoy doing work that matters. We believe that bold ideas change the world. We place great value on open communication, mutual respect, and continuous learning on the job. coins.co.th, Thailand’s first and largest ... Read more
Benefits
- Free lunch & snacks
- Flexible working hours
- Five-day work week
- Job training
- Professional development
- Travel Allowance
- Paid holidays
- Overtime pay
- Social Security
