Project

Insurance ecosystem
You will work with a technology and innovation hub transforming the insurance ecosystem by connecting insurers, partners, and stakeholders through modern digital infrastructure. Leveraging cloud platforms, open APIs, modernized applications, and AI to enable innovation, overcome digital disruption, and unlock new growth opportunities for the insurance industry.

Job Function:

Job Description:

• Collaborate with stakeholders to gather and document clear, actionable business requirements.
• Conduct interviews, workshops, and surveys to uncover insights and define project scope.
• Approach each interaction with empathy, actively listening to understand stakeholder concerns and goals.
• Analyze business processes and identify areas for improvement and innovation.
• Translate business requirements into functional specifications and user stories.
• Work closely with development teams to ensure solutions align with business objectives.
• Facilitate UAT (User Acceptance Testing) and support go-live activities.
• Monitor project progress and provide regular updates to stakeholders.
• Act as a liaison between business units and technology teams to ensure clarity and alignment.
• Support product roadmaps with market research and competitor analysis when needed.

Qualifications & Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, Finance, Information Technology, or a related field.
• 3-5 years of experience as a Business Analyst.
• Familiarity with web and mobile banking solutions, with experience in product development.
• Strong analytical and critical thinking skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and documentation tools such as Excel, Power BI, Jira, and Confluence.
• Understanding of the financial services or insurance industry.
• Insurance background in policy, underwriting, claims, and billing is preferred.
• Experience working in Agile/Scrum environments.
• High emotional intelligence and a customer-centric mindset.
• Confidence in delivering presentations and facilitating cross-functional discussions.
• Native Thai speaker with a good command of English.

Welfare Benefits: