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Channel Business Analytics Officer

atSiam Commercial Bank (SCB)

Job Description

Job Description
  • Monitor digital migration trend and analyze key transaction migration opportunities to lower cost-to-serve
  • Develop data models to optimize network coverage (closure, re-location, expansion with right branch format) based on business strategy
  • Analyze the post implementation impact of projects in Integrated Channels (such as branch closure, new branch model, etc.)
  • Analyze customer behavior insights to understand their needs and find rooms for improving satisfaction
  • Build and maintain reports and dashboards that supports strategies both sales and service perspectives
  • Support Channel Performance Analytics team on providing key inputs for sales performance analysis (such as KPI related data)
  • Collect and transform key data from various sources from both internal & external systems and store them as a single source of truth
  • Support ad-hoc data request or analysis from internal teams within Integrated Channels

Qualifications
  • Bachelor's Degree or higher in Computer Sciences, Mathematics, Engineer, Statistics, or equivalent work experience
  • Minimum 2-3 years of data analytics (preferably in Banking Industry)
  • Advanced Excel skills with experience in using Power BI to create reports and dashboards
  • Ability to query the bank's data lake with complex SQL queries, and use Python to manipulate or analyze data
  • Good analytical abilities with sense of statistics and business application
  • Good presentation, communication, and interpersonal skills
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Salary
  • Negotiable
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Website:careers.scb.co.th/th
Founded in:1906
Ranking:4/5

Siam Commercial Bank is the first bank in Thailand that was informally established in 1904 as "Book Club". According to the Bank of Thailand, it is Thailand's fourth largest commercial bank in terms of total assets, deposits, and loans.

Why join us: สมัครฝึกงานธนาคารไทยพาณิชย์เพื่อเริ่มต้นอาชีพการงานของคุณด้วยการค้นหาว่าคุณเก่งในเรื่องอะไร อีกทั้งยังได้รับประสบการณ์ในการทำงานด้านธนาคารอีกด้วย โปรแกรมฝึกงานของธนาคารไทยพาณิชย์จะให้โอกาสนักศึกษาปีสุดท้ายได้รับประสบการณ์การทำงานในตลาดที่มีการแข่งขันมากที่สุดในทวีปเอเชีย โปรแกรมฝึกงานของเราจะมีระ ... Read more

Head office: Siam Commercial Bank PCL., Head Office 9th Floor, Zone C, 9 Ratchadapisek Rd., Jatujak, Bangkok, Thailand 10900
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Benefits

  • Professional development
  • Learning & Development Opportunities
  • Five-day work week
  • Performance bonus

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