1. Digital Transformation of Retail Processes

• Lead the transformation of manual retail workflows into digital processes using intelligent systems and next-generation technologies.
• Plan and manage SAP S/4HANA development, define requirements for digital optimization, coordinate with vendors, and ensure alignment with business objectives.
• Oversee nationwide digital order management processes to ensure efficiency, scalability, and reliability.
• Collaborate cross-functionally to embed digital workflows into retail systems and operations.

2. Analytics-Driven Retail Network & Shop Profiling

• Design, implement, and continuously improve digital shop profiling, segmentation, and performance analytics.
• Build data-driven frameworks to measure and enhance retail partner capabilities, customer engagement, and operational excellence.
• Apply advanced analytics tools (Power BI, Tableau, etc.) to transform shop and operational data into actionable insights for strategic decision-making.

3. Technology & AI Integration

• Identify, evaluate, and implement digital tools, AI, predictive analytics, and automation technologies to optimize retail processes and partner management.
• Lead cross-functional digital initiatives to pilot, scale, and institutionalize technology-driven solutions that improve forecasting, reporting, and operational efficiency.

4. Process Optimization & Continuous Improvement

• Analyze internal and external data to optimize retail workflows, order processes, and partner enablement.
• Recommend and implement system/process enhancements to reduce manual intervention and enable end-to-end digital operations.
• Monitor emerging technologies and best practices to propose innovative digital and analytics solutions for retail operations.

5. Project Management & Cross-Functional Leadership

• Lead end-to-end project management of digital retail initiatives, ensuring delivery within scope, timeline, and quality standards.
• Drive collaboration across departments to ensure successful adoption of digital workflows and analytics initiatives.

Qualifications

• Master’s degree in business administration, Information Systems, Statistics, Retail Technology, or a related field.
• Minimum 5 years of experience in digital transformation, process automation, or analytics-driven projects.
• Strong knowledge of ERP systems, particularly SAP S/4HANA, and experience in digital process optimization.
• Proven experience in transforming manual processes into digital workflows using AI, automation, and analytics.
• Hands-on experience with analytics and visualization tools (Power BI, Tableau, etc.).
• Excellent project management skills, with a track record of delivering digital initiatives end-to-end.
• Strong leadership, problem-solving, and stakeholder management capabilities.
• Ability to adapt to fast-changing business environments and drive continuous digital improvement.