The opportunity

We are looking for a detail-oriented and system-savvy Payment Manager to oversee digital payment processing, reconciliation, and exception handling. This role is crucial in ensuring seamless, accurate, and compliant payment flows across all digital channels.

Key responsibilities

• Oversee and manage daily reconciliation operations including verification and reconciliation of transaction records from various bank systems compared with external systems such as ITMX and Third-Party Services and payment transfers. When discrepancies are found, coordinate with relevant parties and update customer account balances
• Manage dispute, void, and refund transaction processes, followed by adjustment of customer account inflows and outflows
• Review, verify, and approve all payment operational transactions to ensure accuracy and regulatory compliance
• Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies
• Supervise daily payment operations team performance and ensure strict adherence to established operational procedures and service standards

What we're looking for

• Bachelor’s degree in Finance, Information Technology, Business Administration, or related fields.
• Minimum 7 years of experience in digital payment operations, banking settlements, or fintech payment processing.
• Strong knowledge of domestic and international payment systems (e.g. PromptPay, BAHTNET, QR payments, SWIFT, card schemes).
• Familiarity with payment reconciliation, operational risk controls, and regulatory standards.
• Analytical, process-driven, and comfortable working with payment systems and APIs.
• Strong communication skills and ability to work cross-functionally in a fast-paced environment.

What we offer

At AIS, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the benefits you can enjoy include:

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for professional development and career advancement
• Access to company discounts and exclusive employee perks

If you're ready to embark on an exciting career in the dynamic world of Fintech, we encourage you to apply now!