Strategic Alliances & Partnerships Lead (Hospitality IT Solutions)

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Job Title

Strategic Alliances & Partnerships Lead (Hospitality IT Solutions)


About the Role:

The Partner Manager is responsible for acquiring, managing, and developing a portfolio of strategic alliances and partner relationships that complement and enhance the Amadeus Hospitality solutions. This role will define and execute the partner strategy and commercial model across assigned regions, working closely with key stakeholders including Product, Commercial, Strategy, and Legal teams.

Reporting to the Global Head of Hotel IT Partners, the Partner Manager will oversee all aspects of building and maintaining commercial relationships with third‑party partners that support Amadeus Hotel IT product lines—such as Sales & Catering, Service Optimization, Central Reservation Systems, and Guest Management. Most partnerships will involve integrations with the Amadeus platform and related services, but may also include reseller/referral agreements and outsourced operational services.

Main Responsibilities:

  • Define and implement the regional partner growth strategy aligned with organisational goals
  • Aligning partnership objectives with internal stakeholders (Product, Commercial, Legal, Marketing).
  • Developing partner account and business plans based on segmentation, ensuring strong relationship management and joint execution of agreed strategies.
  • Assessing and prioritizing partnership opportunities based on strategic fit, business value, and risk. This includes identifying new, emerging, or disruptive hospitality partners.
  • Actively managing new and existing Hospitality partners, including onboarding, commercial negotiations, contracting, go‑to‑market alignment, co‑marketing initiatives, and resolution of partner escalations.
  • Managing a robust pipeline of qualified partner opportunities.
  • Overseeing strategic project elements with partners and proactively mitigating legal and business risks.
  • Drive partner revenue growth across resellers, referral partners, and the marketplace model by ensuring effective execution of programs, onboarding new partners, and supporting monetization strategies.

  • Foster strong alignment with internal stakeholders (Product, Connectivity, Commercial, Legal, Marketing) by providing regular updates and serving as the primary point of contact for partner‑related matters in assigned regions.

  • Support sales and marketing efforts by providing functional and value‑based input, and ensuring partner benefits are communicated effectively.

  • Collaborate with Legal to determine the appropriate contractual framework and anticipate potential legal or business risks.

  • Ensure process alignment and continuous improvement across the partner organization, working closely with cross‑functional teams.

  • Maintain an updated database of historical, current, and potential partners, including their capacity and competency levels.

  • Attend industry trade shows and partner events as required.


Relevant Experience:

  • Proven experience in partner or customer relationship management with in Hospitality industry or technology environments.

  • Program or project management experience highly regarded
  • Proven experience in sales, stakeholder management, similar commercial roles and/or relationship‑building capabilities.
  • Growth‑oriented mindset with the ability to identify and drive new opportunities.
  • Creative thinker with practical problem solving and attention to detail
  • Excellent written and verbal communication skills.
  • Proactive, quick decision‑maker with strong interpersonal skills.
  • Ability to adapt to complex environments and earn trust across all organisational levels.


What we can offer you ?

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.


Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์ที่จำเป็น
  • ไม่ระบุประสบการณ์ขั้นต่ำ
เงินเดือน
  • สามารถต่อรองได้
สายงาน
  • พัฒนาธุรกิจ
  • กลยุทธ์ / วางแผน
  • งานขาย
ประเภทงาน
  • งานประจำ

เกี่ยวกับบริษัท

จำนวนพนักงาน:100-500 คน
ประเภทบริษัท:งานวิจัย / งานสำรวจ
ที่ตั้งบริษัท:กรุงเทพ
เว็บไซต์:www.amadeus.com
ก่อตั้งเมื่อปี:1987
คะแนน:4/5

Amadeus กำลังกำหนดอนาคตของการเดินทางที่สำคัญสำหรับเราที่ Amadeus Thailand ทุกวันนี้ ด้วยเทคโนโลยีที่ฉลาดขึ้นทุกนาที อนาคตนั้นจึงน่าตื่นเต้นยิ่งกว่าที่เคย อะมาดิอุสเป็นผู้ให้บริการไอทีชั้นนำของสายการบินที่มีโซลูชั่น Next Generation และฐานลูกค้าที่ใหญ่ที่สุดสำหรับระบบบริการผู้โดยสาร ข้อเสนอด้านไอที ...

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At Amadeus Asia we encourage you to be part of new and exciting projects and for you to take the lead when it comes to your progression. Since mobility allows you and Amadeus to grow, we always look internally first when searching for candidate. Our employees at Amadeus come from a variety of bac ...

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