As a Sales Engineer, you will apply your technical and industry knowledge to design and communicate solutions that meet customer needs and reflect our organisational goals.

You will contribute to discovery, scoping, solution design, and technical engagement, collaborating with Solution Consultants and Sales teams to translate customer requirements into practical and compelling solutions.

You will deliver demonstrations and participate in technical discussions to show how our solutions support customer objectives, while also identifying opportunities to expand adoption.

In this role, you will support early‑career colleagues, contribute to regional knowledge sharing, and act as a respected technical partner within the Sales community.

Success in this role is measured by annual contract value (ACV) impact.

• Solution expertise, discovery & design

• Develop and maintain strong knowledge across Travel Seller domains, including third‑party solutions such as Online Booking Tools (OBTs), Self‑Booking Tools (SBTs), and Mid & Back Office systems.
• Lead or participate in discovery and scoping sessions to understand customer needs, business strategies, and integration requirements.
• Document and validate business and system requirements to support solution design and planning.
• Work with customers and internal teams to create functional and technical scopes that balance customer value and organisational objectives.
• Recommend effective end‑to‑end solutions by identifying requirements and opportunities.

• Value proposition & technical engagement

• Deliver tailored presentations, demonstrations, and proof‑of‑concepts that translate technical capabilities into clear business benefits.
• Communicate key solution benefits aligned with customer priorities.
• Coordinate technical activities with implementation teams and third‑party providers.
• Prepare summary migration and implementation plans to support customer decision‑making.
• Provide clear technical input throughout the sales and solution lifecycle.

• Cross‑functional collaboration & commercial support

• Partner with Product, Delivery, R&D, and third‑party teams to design and validate complete solutions.
• Align with internal stakeholders on feasibility, timelines, resources, and roadmap considerations.
• Bring together inputs into clear proposal materials.
• Collaborate with Sales & Account Executives during commercial and contractual discussions.
• Review solution deliverables and highlight considerations that may affect feasibility or timelines.

• Business development & knowledge leadership

• Contribute to regional business development within assigned domains.
• Identify and advance opportunities, ensuring timely transitions to Sales & Account Executives.
• Track and report on pipeline activity in your domain.
• Maintain awareness of customer segments, market trends, and competitor offerings.
• Create and maintain pre‑sales resources while fostering documentation and knowledge sharing across teams.

• Background in solution design, systems integration, or technical pre‑sales.

• Experience in areas such as New Distribution Capability (NDC), Global Distribution Systems (GDS), digital and customer experience, offer and order management, payments, Online Booking Tools (OBTs), Self‑Booking Tools (SBTs), and Mid & Back Office systems is highly regarded
• Ability to deliver demonstrations, presentations and collaborate effectively with varied stakeholders.
• Understanding of the sales cycle and customer needs.
• Commitment to continuous learning in technical and consulting domains.
• Relevant degree in IT, Computer Science, Engineering, or Travel & Tourism; advanced qualifications preferred.

• This role requires valid and unrestricted work rights in Thailand.