Job Summary:

Design, develop, and deliver learning programs that support business goals. This role involves close collaboration with key stakeholders and HR business partners to ensure employee and business growth through effective training.

Responsibilities:

• Collaborate with department heads, employees, and HRBP to identify skill gaps and training needs.

• Design comprehensive training programs, including creating materials and selecting delivery methods (in-person, online, workshops).

• Facilitate training sessions for all employee levels, ensuring engaging and impactful learning experiences.

• Manage training resources and logistics (scheduling, venues, materials) to ensure efficient use of resources.

• Track and maintain employee training records, certificates, and attendance for internal and external programs.

• Monitor and evaluate the effectiveness of training programs through assessments, surveys, and performance metrics, making necessary improvements.

• Ensure compliance with industry standards and company policies. Stay updated on training trends and best practices.

• Coordinate with employees, vendors, and relevant teams for course preparation and payments.

• Prepare and submit reports to the Department of Skill Development and present training outcomes and ROI to senior management.

• Offer ongoing support and mentoring to help employees apply new skills on the job.

• Perform other duties as assigned by supervisors.

Qualifications:

• Bachelors or Masters degree in any field.

• 3+ years of experience in learning and development or training, preferably in retail.

• Experience in designing, implementing, and evaluating training programs.

• Creative and dynamic, with strong multitasking and organizational skills.

• Excellent communication, presentation, and public speaking abilities.

• Proficient in MS Office (Excel, PowerPoint, Teams); experience in e-learning tools and fashion retail is a plus.

• Knowledge of generative AI (preferred).

• Ability to manage projects with changing timelines and maintain momentum.

• Willingness to travel.