Key Responsibilities

• Handover & Documentation: Coordinate the preparation and distribution of "Transfer Boxes" (welcome kits, keys, manuals, and legal documents) to new co-owners.

• Operational Support: Assist the Building Manager in supervising onsite staff, including security, cleaning, and technical teams, to maintain premium building standards.

• Customer Relations: Serve as the first point of contact for residents. Handle inquiries, complaints, and service requests with a high level of professionalism.

• Administrative Tasks: Assist in managing the Juristic Person’s records, including co-owner databases, financial petty cash, and official correspondence.

Qualifications

• Education: Bachelor’s Degree in Business Administration, Hotel Management, Liberal Arts, or a related field.

• Experience: At least 2–3 years of experience in Property Management.

• Language Skills:

  • Mandarin Chinese: Fluent (HSK 5 or above preferred). Must be able to explain complex property rules to Chinese co-owners.

  • English: Advanced (TOEIC 750+ or equivalent). Proficient in professional email writing and verbal communication.

• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Property Management Software is a plus.

• Excellent interpersonal and "Service Mind" attitude.

• Availability: Must be able to work 6 days a week (or according to the shift rotation common in property management).

**Employment Type: 1-Year Fixed-Term Contract (Renewable)