Job Purpose

Drive the strategic development and implementation of training programs for non-Bancassurance channels, supporting business growth and channel performance through targeted skill development and stakeholder engagement.

Key Responsibilities:

• Conduct needs analysis for Distribution, analyze performance data and identify skill gaps in non-Bancassurance channels, as well as FWD Distribution Staffs.
• Gather business direction from non-Bancassurance channel to form BTC Strategy to serve and support company goal.
• Design and implement a long-term, comprehensive training strategy that supports business growth and channel performance.
• Create training roadmap for a multi-year training roadmap outlining key initiatives, timelines, resources required.
• Manage key stakeholders both internal and external including Academic institutions, such as University, in order to ensure their buy-in for all training initiatives.
• Deliver BTC Business Plan for all channels with all strategic pillars, including BTC staffs’ competencies development program.
• Collaborate with BU leaders as a strategic advisor, providing consultation to design and implement impactful learning solutions that drive organizational growth.