ทักษะ:

Data Analysis, Big Data

ประเภทงาน:

งานประจำ

• Work collaboratively with data engineers and data architects to acquire new data from internal and external source systems.
• Support business initiatives and projects by performing data wrangling and exploratory data analysis, discovering trends and patterns, building predictive models and machine learning algorithms, etc., based on the CRISP-DM methodology and agile approach.
• Stay up to date with big data and analytical techniques, such as machine learning, d ...
• Provide analytics expertise, directions and guidance to business leads through turning insights into business action so as to improve sales and customer profitability.
• Present summary of analyses including data monetization on large datasets using advanced analytics tools and data visualization techniques.
• Lead implementation of AI models and business rules incorporated in automated business processes.

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• University students (3rd Year undergraduate student is preferred).
• Good communication in both Thai and English (writing and speaking).
• Why FWD Insurance Talent Internship Programme? Join one of the fast-growing insurance companies in Asia.
• Opportunity to work in an international corporate.
• Support in ideas and strategies development for new digital initiative projects.
• Collaborate with team members and stakeholders on how to improve working processes in order to maximize our working efficiency.
• What will you gain from joining this programme? Business Project - An intensive assigned project with clear goal in real working experience.
• Group Project - A group assigned project by co-brainstorm and cross-departmental exposure.
• Professional Development - Hands-on learning with our professional.
• Coaching & Mentoring - Individual mentor will provide coaching, accessing and evaluating interns.
• Careers Advisor - Knowing yourself including design career planning session with our Talent Acquisition Team.
• Commencement - Celebration key achievement with project presentation to management.
• Please note that once you click on Apply button, you will need to create an account and upload your CV/Resume in our iHR system.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Perform operations to ensures 24/7 high availability for all the production databases system.
• Troubleshoot, advise and being hands-on on databases and servers during critical incidents.
• Secure and advise database by follow current policies, procedures, and controls.
• Assess and plan to upgrades obsoleted database version and coordinate with all related party to deliver good database service to business.
• Day to day database operation support and monitoring.
• Maintains database results by setting and enforcing standards and controls.
• Co-ordinate, advise and support developer or vendors to implement new/change DB and application related.
• Prepares for database expansion by studying plans and requirements; coordinating with Infrastructure teams.
• Collaborates with the security and audit teams to protect our data across all databases and to ensure compliance to all applicable regulations.
• Take a lead role to implement and administer database system with proper design and security control by get guideline from manager.

ประเภทงาน:

งานประจำ

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. For more information, please visit www.fwd.com Sales BASales BA

ทักษะ:

Product Development, Marketing Strategy, Research

ประเภทงาน:

งานประจำ

• Develop product marketing strategy and proposition for responsible channel to successful delivery target.
• Design and deliver product based on Out-side in concept. Drive Customers acquisition, bring vibrancy, and add value to the company.
• Access Customers research, understand insight, translate to product ideas and design analysis.
• Optimize marketing processes and integrate innovative ideas, trends, insight, and development across distribution channels in order to maximize sale and customers satisfaction.
• Lead reinsurance discussion or provide high level information to support supervisor on reinsurance negotiation in stage of product concept and underwriting discussion.
• Create product communication messaging that differentiates our products in the market and align with contact point to connect consumer with their language, segmentations and behavior.
• Provide training deck and go train to the trainer in part relating to product.
• Ensure that product features/process comply with regulatory and internal product governance.
• In charge of project assigned in part relating to product.
• Junior team members coachingAssist Head of to build team/other parties, ensure team alignment to company s goal and direction.
• Coach and closely support to Junior team members for excellence product delivery, execute requirement to successful commercialize with distribution channels and business partner.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• This role will build a Customer Experience strategy that leverages new sources of expertise and best practices to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation, and drive loyalty and revenues while also reducing operating costs. This role will be responsible for guiding and influencing leadership team, customer-facing, operational business teams in designing and implementing a cross-functional and multi-channel target customer experience for FWD.
• Key Responsibilities Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that captures the voice of the customer from key touch-points, employees and social media in continually elevating and refining customer experience objectives and strategies.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

ทักษะ:

Legal, Compliance, Research

ประเภทงาน:

งานประจำ

• Create and execute a wide range of product communication launches, message announcements, and product communication initiatives to support strategic objectives and growth targets.
• Develop product materials, including sale brochures, sale illustrations, policy contract, articles, blog posts, PR messaging and statement for product communication.
• Help identify opportunities to increase product relevance and trust among internal and external stakeholders through product communication; key product feature, key sel ...
• Work closely with other teams to drive initiative/business forward; product, distribution/training, customer, legal, compliance etc.
• Bring the customer s perspective by executing product analysis and research activities to provide product insights and recommendation for product communication.
• Capture and interpret product data from a range of sources and communicate the finding to support team.
• Conduct meaningful research about product/consumer needs and market trends to guide product development and strategy.
• Interpret data and customer feedback to guide product actions.
• Provide support and advice to more junior team members.
• Manage and control budget.

ประเภทงาน:

งานประจำ

• Prepare the actuarial inputs for financial statements, disclosures and management reports compliant with Group IFRS requirements.
• Perform the quarterly and annual EC calculations under Group EC framework.
• Perform stress testing and scenario analysis to assess risk and capital impacts.
• Conduct experience studies assigned with impact analysis and propose assumptions with justifications documented.
• Governance and controls Demonstrate actuarial expertise and support on the design, development and implementation of a robust, consistent and efficient IFRS and EC solution.
• Conduct user acceptance tests on user s change requests and/ or impact reasonableness assessments to ensure results in line with model governance.
• Provide sufficient controls throughout the valuation and audit processes.
• Drive automations and optimizations in the target operating and reporting processes where feasible.
• Planning and analysis Assist in reviewing IFRS and EC related assessments, assumptions and pricing metrics in the product developments.
• Deliver business planning and forecasting along with actuarial analysis.
• Assist with deep dive analysis on experience variances and trends to support STI achievements.
• Assist with messages that drive financial and capital performances as well as business decisions.
• Others Communicate key results and analysis to major stakeholders.
• Maintain an appropriate level of traceability and documentations of delivery.

ประเภทงาน:

งานประจำ

• Assist in preparing the actuarial inputs for financial statements, disclosures and management reports compliant with Group IFRS requirements.
• Assist in performing the quarterly and annual EC calculations under Group EC framework.
• Assist in performing stress testing and scenario analysis to assess risk and capital impacts.
• Assist in conducting experience studies assigned with impact analysis.
• Governance and controls Provide support on the implementation of a robust, consistent and efficient IFRS and EC solution.
• Assist in conducting user acceptance tests on user s change requests and/ or impact reasonableness assessments to ensure results in line with model governance.
• Assist in providing sufficient controls throughout the valuation and audit processes.
• Provide support on automations and optimizations in the target operating and reporting processes where feasible.
• Planning and analysis Assist in reviewing IFRS and EC related assessments, assumptions and pricing metrics in the product developments.
• Assist in delivering business planning and forecasting along with actuarial analysis.
• Assist with deep dive analysis on experience variances and trends to support STI achievements.
• Others Communicate key results and analysis to major stakeholders.
• Maintain an appropriate level of traceability and documentations of delivery.