Job Purpose

Oversee the strategic design and implementation of Health analytics infrastructure, spearhead high-impact analytics projects & initiatives, and steer data-driven collaboration with key stakeholders. Drive the development of scalable data solutions and deliver advanced insights to inform strategic decision-making and support long-term Health business growth

Key responsibilities:

Data Management/Analytics Capabilities

• Lead the end-to-end development of Health analytics infrastructure, translating complex business problem statement into robust analytical solutions that support FWD strategic goals
• Collaborate with Group Office and cross-functional teams to design and maintain advanced statistical models and analytical tools (e.g., SQL, Python, SAS, R), ensuring scalability, accuracy, and alignment with portfolio performance analysis

Decision Enablement and Business Impact

• Lead the planning and execution of cross-functional analytics initiatives to develop predictive & statistical models and early warning systems for emerging health trends, fraud risk mitigation, and operational efficiencies
• Partner with data and health operations teams to lead and drive AI/ML initiatives that enhance analytics capability, automate insights generation, and improve decision quality in key health domains
• Provide strategic insights by synthesizing internal data and external market intelligence to influence underwriting, sales, and operations, enabling evidence-based decision making at executive levels
• Champion the adoption of Group Office and enterprise-wide analytics best practices, positioning the analytics team as a proactive business partner in driving long-term impact for Health business

Portfolio Monitoring/Business Planning

• Oversee the end-to-end delivery of monthly health portfolio performance reports on experience (Loss/Lapse/Expense) to ensure data accuracy and timely insights for strategic review
• Analyze and synthesize reporting outputs into clear, actionable commentaries for local senior leadership and Group Office, enabling informed decision-making
• Support the Strategy/Finance teams by contributing to the development and planning of Health business plans
• Identify portfolio risks and growth opportunities by proactively monitoring health insurance trends and performance indicators, and recommend strategic interventions or pricing adjustments to senior management

Qualifiations:

• Bachelor’s degree (or higher) in Actuarial Science or related field
• Progress toward an associate of international recognized actuarial bodies e.g. SoA/IFoA/IAA
• 8+ years of experience on Health Portfolio Analytics, management, or pricing
• Good communication in both Thai and English