As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

This role plays a key part in managing commercial relationships with contract manufacturers, ensuring alignment with business objectives and enabling strong supply chain performance. The position focuses on driving cost efficiency, agility, and delivery excellence across product life cycle activities.

The role directly contributes to achieving customer delivery commitments and long-term supply chain competitiveness

How you will make an impact:

Own commercial relationships with designated EMS partners

Develop and recommend EMS strategies and corresponding business cases to optimize total cost of ownership and mitigate geopolitical and supply chain risks

Lead RFQ processes including package development, bid evaluation, and award recommendation

Negotiate, review, and approve monthly product pricing while ensuring accurate pricing file updates

Coordinate claims resolution processes including PPV, revaluation, true-up, excess and obsolete, and ad hoc claims

Lead identification and alignment of cost reduction opportunities through vendor performance reviews

Drive supplier business reviews with operational teams and executives to ensure continuous improvement and strategic alignment

The must haves:

Education: Bachelor's degree in business or Engineering.

Experience: >10 years of experience with enterprise-level systems to low-cost consumer-like electronics

Demonstrated commercial business acumen with EMS suppliers

Application of negotiation practices with senior-level executives within EMS partners

Ability to influence and build relationships with internal and external stakeholders up to executive level

Application of transformation cost analysis across multiple contract manufacturing models

Utilization of finance knowledge in commercial decision-making

Nice to haves:

Education: Master in Business

Experience working with Tier 1 and Tier 2 contract manufacturers globally, including Southeast Asia and Mexico

Application of contract manufacturing engagement models including EMS, JDM, and ODM

Experience generating and presenting content to executive audiences

Utilization of Microsoft tools including PowerPoint, Excel, and Power BI

Excellent communication skills in English (oral and written)

Willingness to travel

LI-SG1

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.