What's the role?

Accountabilities:

• Provide end to end HR Operations support to employees, line managers, and local HR.
• Execution of Complex Local HR Processes, in line with existing policies and procedures, assuring high quality data management in Shell People, as well as documentation, including on-going support to employees.

• Management of cases according to established ways of working, including:

  • Taking ownership of end-to-end processes.
  • Handing-off cases to other teams in HR Services as required.
  • Dealing with third party service providers.
  • Meeting established KPIs and SLAs.
• Timely escalation of complex queries to subject matter expert and policy teams. Acting as a country or process focal point.
• Representing the team on various forums and effectively presenting team's perspective.
• Liaising with HR in the Country, Employees, and Line Managers, as required in order to resolve cases. Building partnerships with HR Partners and stakeholders by clarifying HR policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices and knowledge sharing.
• Providing input for Knowledge Management improvement initiatives.
• Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches.
• Acting as a role model in applying work principles and processes, as well as when dealing with clients. Assisting less experienced colleagues with their complex daily operational issues.
• Coordinate with HR operations team in maintaining and organizing employee records, such as personal information and other related documents.
• Review and ensure the correctness of HR database including digital personal records, new hire data and other relevant records.
• Prepare first time right documentation (including employment documentation, notifications) required as per process & policy applying data privacy principle.
• Enable and promote best practice sharing between the team members striving for continual improvement of service delivery. Support other team members by sharing own knowledge and expertise demonstrating teamwork approach.

What we need from you

We hope to find the following in your CV:

• Must have a Bachelor's Degree in any related field of study.
• Minimum 3-5 years of HR Admin experience and knowledge on mandatory submission of documents to government websites.
• Proficiency in MS Office.
• Able to work under tight deadlines and in orderly manner.
• Able to work under pressure and good working process driven.
• Good knowledge or familiar with Labor Laws is an advantage.
• Must have excellent communication skills and is organized, structured and with good prioritization skills.
• Must have good working processes to execute an efficient way of working.
• Candidates who can start work immediately will be advantage.
• This is a 1 year fixed term contract role.

Company Description

Shell's presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country's developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.

An innovative place to work

There's never been a more exciting time to work at Shell.

Join us and you'll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
• We're closing the gender gap – whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Disclaimer