Job Description

Demand Forecasting & Sales Planning
Drive the design and evolution of high-impact regional demand forecasting algorithms and increase adoption across our six Southeast Asian markets, ensuring precision, adaptability and strong alignment with commercial priorities. Partner closely with local Supply Chain and commercial teams, along with regional stakeholders, to translate market insights and growth plans into data-driven and executable forecasts.
Play a leading role in campaign readiness and strategic planning, while continuously enhancing and scaling sales planning SOPs to elevate our performance and operational maturity across the region.

Planning & Replenishment Execution
Act as the central driver of planning and replenishment alignment, ensuring operational consistency across all markets. Champion the effective use of internal planning systems and data-driven demand methodologies to enable informed decision-making.
Partner with local teams and tech functions to fine-tune replenishment models, optimize planning parameters and resolve executional challenges swiftly.

Inventory Health & Performance Management
Oversee critical inventory health metrics, including days of inventory, aging, overstocks and wastage, with a sharp focus on minimizing losses and maximizing inventory efficiency. Lead performance reviews to ensure visibility, accountability and alignment on key inventory metrics across all markets.
Play a pivotal role, partnering with local commercial and sales planning teams to enable precise SKU-level forecasting, real-time campaign visibility and actionable post-campaign performance insights through post-mortem reviews.

Supply Chain Integrity & Data Accuracy
Act as a key guardian of Supply Chain data integrity by supporting local teams in resolving operational and system-related issues across our regional network. Collaborate with supporting functions to troubleshoot and maintain the accuracy of critical systems managing inventory synchronization, presell stock, COGS calculations and product master data.
Oversee essential control points, such as product exclusions and warehouse inventory grouping, to ensure clean, reliable data and efficient, resilient Supply Chain operations.

Regional Capability Building
Deliver targeted trainings that empower local Supply Chain teams with best practices, shared learnings and continuous improvement mindsets. Lead onboarding and capability-building initiatives for local sales planners to foster consistency and capability uplift regionally.

System Enhancement Rollout
Lead the end-to-end rollout and optimization of internal Supply Chain systems and tools. Translate complex operational needs into clear, actionable system requirements in collaboration with local operations and regional product. Drive key initiatives, from BRD preparation and UAT to implementation and performance monitoring, ensuring all tools are scalable, intuitive and aligned with our strategic goals.

Job Requirements

The ideal candidate is a driven self-starter with a solution-oriented mindset and a strong sense of ownership, eager to shape this role within our experienced retail Supply Chain team. You thrive in cross-functional environments, are comfortable with ambiguity, and are unafraid to roll up your sleeves to make things happen.
Stationed in Bangkok with regular business travels in our local offices, you will need to demonstrate a high degree of autonomy, flexibility and adaptability while collaborating effectively across all our markets.

Qualifications
- Solid experience in demand forecasting, Sales & Operations Planning (S&OP), inventory management or related Supply Chain roles, ideally within retail, e-commerce or other fast-paced, tech-driven environments
- Proven ability to deliver results in dynamic and ambiguous settings, with sharp attention to detail and strong analytical capabilities
- Deep understanding of key performance indicators, continuous improvement frameworks and operational excellence principles
- Strong project management skills, with a track record of leading cross-functional initiatives and driving collaboration across business and technical teams
- Experience in building, reviewing, and improving SOPs, conducting training sessions and implementing robust reporting and monitoring processes to support scalable operations
- Familiarity with product development lifecycles and hands-on experience in UAT
- Excellent communication, organizational, and problem-solving skills
- High proficiency in Excel and data handling; working knowledge of SQL is a plus
- Experience working in multi-country environments is welcomed
- Fluent in English; Chinese proficiency is a strong advantage

What Success Looks Like

In your first 6-12 months, you will:
- Collaborate effectively with local retail teams to elevate core Supply Chain metrics and enhance overall operational performance
- Take the lead in campaign planning activities and initiate proactive inventory actions to maintain health and coverage targets
- Be a key driver in shaping and scaling SOPs for sales planning, demand forecasting and inventory management
- Build strong partnerships with product and tech teams to optimize demand algorithms and resolve system issues promptly
- Deliver clear and actionable dashboards that improve Supply Chain transparency and decision-making
- Establish yourself as a trusted partner across our diverse local and regional teams