Location: L'Oréal Distribution Center
Position Overview
The DC Stock Controller is responsible for the integrity and accuracy of the inventory within the warehouse. You act as the bridge between the physical warehouse operations and the digital systems (like SAP). The primary goal is to maintain 100% stock accuracy to prevent order delays and minimize financial loss.
Core Responsibilities
Inventory Management & Accuracy

• Cycle Counting: Executing "Perpetual Inventory" counts (regularly scheduled checks) to verify that what is on the shelf matches what is in the system.
• Discrepancy Investigation: When a picker cannot find a product, the Stock Controller investigates the root cause—checking receipt history, movement logs, and previous transactions to find the error.
• Returns & Damages: Managing the flow of "Customer Returns" or damaged goods, deciding whether items can be put back into "good stock" or must be quarantined for destruction.

Master Data & System Maintenance

• WMS Management: Using Warehouse Management Systems (primarilySAPorManhattan) to manage stock locations.
• Slotting & Profiling: Optimizing where products are stored. For example, ensuring high-velocity items (top-selling mascaras or shampoos) are in the most accessible "picking faces" to save time for warehouse operators.
• SKU Setup: Ensuring new product launches are correctly configured in the system with the right weights, dimensions, and storage requirements (e.g., flammable vs. non-flammable).

Quality & Compliance

• Expiry Date Management: Monitoring "Best Before" dates to ensure stock rotation (First-In, First-Out / FIFO) and preventing the shipment of expired goods.
• Safety (EHS): Adhering to L'Oréal's strict Environment, Health, and Safety standards, ensuring stock is stored safely and does not pose a risk to warehouse staff.

Required Skills and Qualifications
Technical Skills

• SAP/WMS Proficiency: Deep knowledge of Warehouse Management Systems is usually the top requirement.
• Advanced Excel: You will need to handle large data exports, using Pivot Tables and VLOOKUPs to compare inventory lists.
• Logistics Flow: A solid understanding of how goods move from a factory toa DCand finally to a retailer or e-commerce customer.

Soft Skills (The "L'Oréal Fit")

• Rigorous Accuracy: A "detective" mindset to find where a single missing pallet or box might be.
• Communication: The ability to explain technical stock issues to both warehouse floor workers and office-based Supply Chain Managers.
• Resilience: The DC environment isfast-paced, especially during "Peak" seasons (Black Friday, Holiday sets, or major product launches).

Key Performance Indicators (KPIs)
If you are in this role, your success is typically measured by:

• IRA (Inventory Record Accuracy): The percentage of stock that is 100% correct.
• Shrinkage: Keeping "unexplained" stock loss to an absolute minimum.
• Pick face Availability: Ensuring that no orders are "shorted" because the picking location was empty while stock was available elsewhere in the building.