ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Excel, English

ประเภทงาน:

งานประจำ

• Achieve joint KPIs from customer perspective (Service Level, OSA, stock-holding).
• Build and maintain open and full collaborative relationship with all stakeholders.
• Maximize product availability on shelf (OSA) and lead investigations of OSA gap.
• Guarantee the quality of sales forecast from customers and product level for sell-in and sell-out.
• Ensure alignment of processes between customers & business division.
• Follow execution, identify risks of shortages, and work in collaboration with customers & supply chain teams to limit impacts.
• Analyze shortage causes and propose action plans.
• Animate regular supply chain meetings with customers.
• Identify risks/opportunities towards healthy level of stock-in-trade (SIT) to business division, and propose areas for optimization.
• Support as the role of implant for some categories.
• You Have Bachelor degree or higher in Supply Chain, Business or related field.
• At least 5 years of customer service or implant, direct key account supply chain experience would be a plus Excellent analytical, logical skills and attention to details.
• Advanced excel skills.
• Strong communication in English both verbal and written.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

ทักษะ:

Financial Reporting, Compliance, Accounting, English

ประเภทงาน:

งานประจำ

• Financial Planning & Analysis: Commercial Investment Management Lead Annual budget and monthly forecasting of commercial investments (trade spends, promotions, discounts).
• Track actuals vs. plan, ensure correct accruals and monitor deviations and identify risk and opportunities.
• Establish clear investments KPIs and deliver data-backed recommendation to optimize investments.
• Challenge investment decisions that do not generate value; re-allocate funds to higher-performing activities.
• Analyze trade structures by customer and by channel, identify inefficiencies or margin erosion.
• Recommend actions to improve customer profitability by supporting strategic partnership.
• Controlling & Reporting: Monitor P&L by brand, channel, and customer to ensure alignment with business objectives and strategy.
• Ensure accurate financial reporting, including monthly closings, accruals, and margin analysis.
• Monitor trade spends ensure compliance with internal policies.
• Coordinate with accounting and shared service teams on audits and monthly closings.
• Business Partnering: Collaborate with Marketing, Commercial, Category, RGM and Demand Planning teams to support new launches, trade investments, pricing strategies, customer strategies and ROI analysis.
• Provide clear and actionable financial insights to guide key business decisions, such as promotions and distribution expansion.
• Process Optimization & Compliance: Identify areas for process improvement and drive automation/digital tools for finance.
• Ensure compliance with internal controls, corporate guidelines, and audit standards.
• A Bachelor s or Master s degree in Finance, Business, Economics, or a related field.
• 7-10 years of experience in controlling, financial planning, or auditing (Beauty, Consumer Goods, or FMCG is a strong plus).
• Strong expertise in commercial investment management, pricing and trade terms.
• Solid understanding of beauty market dynamics, shopper behavior and omni-channel environment.
• Excellent analytical skills and business acumen, with the ability to communicate effectively with non-financial stakeholders.
• Proficiency in Excel and experience with tools like SAP, Power BI, or other ERP/reporting systems.
• Fluency in English and Thai.

ทักษะ:

Social media, Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & Management Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & Management Coordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are you Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• 5 days working but able to work on weekend.
• 90% working at department store.

ทักษะ:

Social media, Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & Management Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & Management Coordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are you Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

ประเภทงาน:

งานประจำ

• 1-2 years mandatory experience on premium/ luxury brand or premium beauty business.
• Empathy, energy resilience, optimism, self confidence.
• Luxury service attitude.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
• Digital Savvy.
• Base Salary start at 25K (depend to experience) + Commision.

ประเภทงาน:

งานประจำ

• Luxury/ Premium Expertise in past field experience (fashion, jewelry or beauty).
• People Development/ Leadership Skills.
• Excellent communication skills, Presentation, Clienteling & digital savvy.
• Ultra Luxury service Sense.
• Sense of ownership- entrepreneurship.
• Manage & Drive sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Manage Stock availability & quality.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Define store sales goals and set individual objectives for the team.
• Coach and lead Beauty Advisors to achieve their sales targets.
• Monitor KPIs and provide qualitative feedback to Retail Management.
• Leverage market insights and collaborate with corporate retail teams to maximize sales opportunities.
• Control budgets and expenses while optimizing costs.
• Ensure compliance with merchandising guidelines.
• Master and maintain essential store tools (e.g., cash register, time management, clienteling) and beauty tech tools (e.g., diagnostic tools, virtual try-on).
• Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
• Ensure compliance with data privacy, security, and cash-handling procedures. Manage Chat and Shop order processes.
• Recruit and onboard new Beauty Advisors in alignment with the HR retail philosophy.
• Drive, motivate, coach, and create a positive working atmosphere within the team.
• Assess and develop Beauty Advisors' skills through Connect, training, and feedback.
• Ensure efficient staff scheduling, balancing skills, sales traffic, and store activities.
• Drives performance by inspiring a shared vision and enabling the team to overcome obstacles, fostering innovation and a customer-first approach.
• Develop and implement a CRM plan to enhance client loyalty.
• Work closely with Retail Management and HQ to build a client-centric store environment.
• Ensure sales teams deliver a personalized, professional service aligned with CXE & NPS objectives.
• Handle and resolve customer objections and inquiries efficiently and professionally.
• Continuously upskill to adapt to luxury, beauty, and retail business evolution.

ทักษะ:

Mandarin, Japanese

ประเภทงาน:

งานประจำ

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• Professional proficiency in Mandarin or Japanese is preferred.
• This position is on a full time capacity and operates an on-site working pattern.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

ทักษะ:

Microsoft Office, Mandarin, Japanese

ประเภทงาน:

งานประจำ

• Management experience within customer service environment.
• Proven track record of effective selling skills and ability to drive commercial outcomes.
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment.
• Demonstrated ability to utilise empathy to manage interpersonal relationships.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication, problem-solving, commercial acumen and merchandising skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• Computer literacy encompassing strong familiarity with Microsoft Office suite.
• Professional proficiency in Mandarin or Japanese is preferred.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ØExcellent presentation (reflecting formal, sober elegance and well dressed).
• ØExcellent communication skills (oral & written).
• ØSelf-confidence.
• ØService attitude.
• ØEnergy, empathy, resilience & optimism.
• ØGrowth and entrepreneur mindset.
• ØIntellectual speed and agility.
• ØDigital savvy (knowledge and use of online tools & networks).
• MANDATORY EDUCATION BACKGROUND.
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, ØOr practice in luxury SPA/beauty institutes.