About the role

This role involves designing, implementing, monitoring, and maintaining enterprise network infrastructure across on-premises and cloud environments. You will manage network connectivity and security across Azure and AWS, troubleshoot incidents, and support infrastructure projects from design through implementation and optimization.

Key responsibilities

• Design, implement, monitor, and maintain enterprise network infrastructure, including LAN/WAN, SD-WAN, Data Center Network, Firewall, VPN (Site-to-Site/SSL), Aruba Wireless, DNS, and DNSSEC.
• Manage and support cloud network connectivity and security across Azure and AWS environments, including VNet/VPC, VPN Gateway, Routing, NSG, and Cloud Firewalls.
• Monitor network availability, performance, capacity, and security to ensure system stability and business continuity.
• Troubleshoot and resolve network incidents, perform Root Cause Analysis (RCA), and implement corrective and preventive actions.
• Manage network configuration, firmware upgrades, security patching, vulnerability remediation, and change management activities.
• Prepare and review Technical Requirements, Terms of Reference (TOR), and technical specifications for network infrastructure and security solutions.
• Conduct technical evaluations, Proof of Concept (POC), solution testing, and TOR compliance verification before implementation.
• Support network infrastructure projects, including solution design, planning, implementation, migration, and performance optimization.
• Coordinate and attend meetings with Business Units (BU), IT teams, vendors, and relevant stakeholders to gather requirements, investigate issues, identify solutions, and support project delivery.
• Support Disaster Recovery (DR), network redundancy, high availability, and business continuity requirements.
• Prepare and maintain network diagrams, configurations, technical documentation, operational procedures, and performance reports.
• Collaborate with infrastructure, security, application, and development teams to ensure secure and reliable network connectivity.
• Provide technical consultation, knowledge sharing, and recommendations for network improvement and problem resolution.
• Support planned maintenance, critical incidents, and other assigned IT infrastructure activities, including after-hours support when required.

Qualifications :

• Bachelor's degree or higher in Computer Science, Information Technology, Computer Engineering, or related fields.
• 5–8 years of hands-on experience in enterprise network infrastructure, implementation, and operations.
• Strong knowledge of TCP/IP, Routing, Switching, VLAN, BGP/OSPF, Firewall, VPN, DNS, and network security.
• Experience with enterprise network solutions such as Cisco, Aruba, Palo Alto, Fortinet, or equivalent technologies.
• Experience in network troubleshooting, incident management, Root Cause Analysis (RCA), and production support.
• Ability to perform network design, technical evaluation, TOR preparation, POC, testing, and implementation.
• Knowledge of cloud networking, particularly Microsoft Azure; AWS experience is an advantage.
• Familiarity with network monitoring, performance optimization, security hardening, and change management.
• Strong analytical, problem-solving, communication, coordination, and teamwork skills.
• Able to work independently and collaborate effectively with Business Units, internal teams, and external vendors.
• Self-motivated, service-minded, proactive, and willing to learn new technologies.
• Willing to support maintenance activities or critical incidents outside normal working hours when necessary

Preferred Qualifications :

• Certifications such as CCNA, CCNP, Microsoft AZ-700, or equivalent.
• Experience with hybrid-cloud or multi-cloud network environments.
• Knowledge of WAF, DNS Security, DNSSEC, Zero Trust, and network automation.
• Experience supporting large-scale enterprise or multi-branch network infrastructure.
• Experience preparing technical specifications, evaluating vendor proposals, and verifying TOR compliance.