ประกาศงานนี้หมดอายุแล้ว
Service Technician
ที่ซีเมนส์ จำกัด- Generates knowledge on the customer's specific strategy and its political and business environment.
- Analyses customer's markets, position and needs and investigates for specific business opportunities for customer related
- Defines and implements the account business plan (3 to 5 years).
- Prepares customer contacts and builds and maintains a sound customer focused network, on all relevant hierarchical levels.
- Builds value oriented offers.
- Generates customer specific products and solution portfolio concepts, if suitable across all relevant businesses.
- Initiates, facilitates and contributes to contract negotiations for products, projects and service or solution assignments.
- Manages customer complaints as point of escalation, if necessary.
- Manages assigned organizational unit(s) and leads and / or coordinates dedicated management and staff.
Native Thai speaker, fluent in English spoken and business writing
Detailed Job description
Responsibility for the Regional Key Customer: Account Analysis and Transparency
- Analyzes Key Customer´s market, business targets & strategy, issues, needs, processes, value chain and key business drivers and effectively
- Represents the Key Customer to the Siemens organizations and ensures a unified approach towards the Key Customer.
- Evaluates the Key Account potential for Siemens and the account penetration.
Strategic Account Development
- Is responsible for the achievement of the defined Key Account business targets.
- Develops a unified 3-5 years Key Account strategy based on the Key Customer analysis in close cooperation with the relevant Siemens
- Aligns the Siemens business planning of the respective Siemens organizations with the strategic goals of the Key Customer.
- Develops and maintains the Account Business Plan (ABP) according to the Account Development Process (ADP).
- Aligns the Account Development Strategy with the CAM/GAM team, if applicable.
- Agrees upon the necessary resources with the relevant Siemens organizations.
Relations Management
- Builds/maintains sustainable relationships with the appropriate Key Customer´s decision makers.
- Facilitates and plans relationships on executive and senior levels with the Key Customer´s and Siemens´ management.
- Drives Executive Relations Program (ERP).
- Additionally builds up an informal network.
Collaboration & Team Management
- Builds and leads a virtual regional KAM team with members of all relevant Siemens organizations to develop business with the Key Customer
- Coordinates and motivates the members of the relevant Siemens organizations.
Escalation Management
- Establishes him/herself as the point of contact for escalation.
- Provides early recognition of potential risks with (major) business impact. When necessary escalates identified risks in time to appropriate
Vertical Market Knowledge Exchange
- Feeds Key Customer´s requirements back into the respective Siemens organizations. By doing this, influences the relevant Siemens strategy
- Focuses on the Siemens deliverables (scope of products, solutions and services) according to Key Customer and market needs.
- Provides value to the Key Customer by sharing information about market and industry.
Operational Planning & Execution
- Owns responsibility for the implementation of the Account strategy, especially for share-of-wallet, assigned Key Account budget and regular
- Continuously updates the strategic and operational Key Account planning, incl. metrics in Philos-CRM to secure proper reporting to the
- Coordinates and moderates operative business.
Opportunity Management
- Identifies, develops and drives leads and opportunities as part of the Account Business Planning.
- Collaborates effectively with the respective Siemens organizations.
- Coordinates and supports the creation of value based offers, including calculation, terms & conditions and the alignment of the offer with the
- Ensures the seamless handover to project execution and delivery. Ensures the conduction of the win-loss analysis.
Additionally:
Organization: Digital Industries
Company: Siemens Limited
Experience Level: Mid-level Professional
Job Type: Full-time
เงินเดือน
- สามารถต่อรองได้
ประเภทงาน
- งานประจำ
เกี่ยวกับบริษัท
ซินเนนซิส: นวัตกรรมส่องสว่างโลก กว่า 160 ปี จากดวงประทีปแห่งนวัตกรรมด้านวิศวกรรมไฟฟ้าและอิเล็กทรอนิกส์ นานกว่า 160 ปี ที่ซินเนนซิสผสานพลังสร้างสรรค์ขับเคลื่อนความก้าวหน้าทั่วโลก ปรับเปลี่ยนวิถีชีวิต การทำงาน และการเชื่อมโยงของเรา ทีมงานมากความสามารถ 360,000 คน จาก 190 ประเทศ รวมทั้ง 1,200 คนในไทย ... อ่านต่อ
ร่วมงานกับเรา: If you really want to make a difference – make it with Siemens Thailand. At Siemens we make a real difference to the way people live. As a world leader in developing and producing the most advanced engineering technologies, Siemens improves lives and further human achievements worldwide, while al ... อ่านต่อ
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