Req ID: 136339

Remote Position: No

Region: Asia

Country: Thailand

State/Province: Chonburi

City: Laem Chabang

General Overview

Functional Area: Quality (QUA)

Career Stream: Operations Quality (OPQ)

Role: Analyst (ANA)

Job Title: Analyst, Operations Quality

Job Code: ANA-QUA-OPQ

Job Level: Band 07

Direct/Indirect Indicator: Indirect

Summary

Quality Analyst is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement and work with team to achieve all quality KPIs.

Detailed Description

Performs tasks such as, but not limited to, the following:

Handle all quality excursions, take effective actions and follow proper escalation

Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required

Assist to create the quality control plan for respective area (material/process/product)

Analyze, monitor and report quality KPI for internal (factory) and external (customer). - RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert)

Drive continuous improvement to benefit customer, CLS and supplier

Draft internal quality system procedures, work instructions and workmanship standards

Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.

Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)

Enhance the quality skills and product knowledge through the training program.

Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.

Knowledge/Skills/Competencies

Knowledge of quality tools, ISO and IPC standards and processes

Knowledge of software as used in generating reports capturing data & presenting data in an understandable format

Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.

Understand Six Sigma and Lean Kaizen.

Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit

Ability to effectively communicate with a wide variety of internal and external customers

Physical Demands

Repetitive manual movements (e.g., keyboarding)

Sustained visual concentration on small areas, such as monitors, screens

Sustained visual concentration on numbers, legal documents

The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.

Typical Experience

4 to 6 years ( 2- 4 years)

Typical Education

Bachelor's Degree

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.