ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Execute domestic certification and registration operations, including TISI Tire regulation, OIE Tire ECO Label Ratings and other export regulation.
• Manage the full certification lifecycle, covering application, amendment, renewal, and ongoing maintenance.
• Coordinate registrations and submissions through government authority portals and systems.
• Support on-site inspections, audits, and regulatory issue resolution through evidence preparation and systematic issue tracking.
• Regulatory Compliance.
• Responsible for managing specific Homologation & Regulatory Requirements Processes in relation to product Type Approval and Certification. The RCP is also responsible for checking & balance control of Tire Sidewall Lettering specifications of our products.
• Leading implementation projects to ensure timely compliance of our portfolio to new or changing regulatory requirements, facilitating our organization's business operations.
• Integration of new regulatory requirements.
• Responsible for integration of new regulatory requirements. Focus on adapting our systems and tools to accommodate new or changing regulatory requirements which are communicated through the RCM (Regulatory Change Management) Process [MP06E] from Standards & Regulations department.
• Manages and supports a group of regulatory compliance, regulatory in their activities to implement new regulatory requirements into Continental systems, tools and, where applicable, processes.
• Also responsible for leading, managing and supporting the 'Quality Manager Regulatory Affairs' in the execution of their responsibilities.
• Licensing & Legal Audit.
• Responsible for managing and maintaining the necessary Plant Licenses to enable regulatory compliant business in accordance with our product steering direction. The LLA is also responsible for coordinating a multidisciplinary team in the timely execution of Audits relevant to Legal or Regulatory Compliance.
• Inquiry Handling.
• Handle incoming inquiries via phone, website, email, and online platforms and respond to questions.
• Coordinate and manage call center supported by marketing, sales, logistics to resolve customer requests.
• Register and update customer inquiries and cases in internal systems.
• Ensure accuracy and completeness of inquiry records and follow-up actions.
• Bachelor's degree in Engineering or related field (preferred).
• Minimum 3 years of professional experience in the tire or automotive industry, with preference for customer service or regulatory affairs roles.
• Demonstrated expertise in problem-solving and decision-making processes.
• Proficiency in English with excellent verbal and written communication skills; strong networking abilities.
• In-depth knowledge of product certification processes and regulatory requirements in Thailand.
• Strong understanding of internal policies, standards, and compliance frameworks.
• Proven ability to manage high-volume inquiries while consistently meeting response time targets.
• Familiarity with government authority portals and regulatory management systems (preferred).
• Ready to drive with Continental? Take the first step and fill in the online application.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Market Analysis, Negotiation, English

ประเภทงาน:

งานประจำ

• Manage accounts through regular engagement and follow-up to achieve sales targets based on forecasts and budgets.
• Develop new customers and strategic groups to ensure total channel volume achievement.
• Ensure timely customer account receivables and maintain internal communication.
• React to market competition and fulfill customer needs while managing compliance and legal requirementsMarket Strategy & Reporting.
• Analyze and report on market conditions, including volume, customer segmentation, service needs, product demand, competition, and pricing.
• Execute business strategy including market share, sales volume planning, and product roadmap.
• Provide regular monthly and milestone reporting on customer forecasts, product mix, sales policies, and market updates.
• Provide market feedback and competitive intelligence to support company decision-makingCustomer Support & Training.
• Define customer needs and collaborate with functional teams to provide tailored solutions and services.
• Deliver training to retail networks on operations, procedures, sales skills, and customer service through various formats.
• Provide on-site coaching to ensure accurate implementation of Continental policies and system proficiency.
• Support networks in achieving annual sales targets and improving store profitabilityQuality & Compliance.
• Ensure service delivery meets quality standards, agreed timelines, and cost requirements.
• Monitor availability and follow up on lost sales opportunities.
• Collect feedback from retail networks and refine processes to ensure practical implementation.
• Bachelor's degree in Business, Sales, Marketing, or related field.
• Minimum 5 years of professional experience in the tire industry or related automotive sector.
• Demonstrated proficiency in English with excellent verbal and written communication skills.
• Proven experience in customer account management and relationship development.
• Strong business acumen with excellent presentation and negotiation skills.
• Experience delivering training programs to retail networks and external stakeholders.
• Experience in a technical or product-focused function within the automotive or tire industry.
• Demonstrated experience working in multinational organizations or managing international business operations.
• Proficiency in market analysis and competitive intelligence reporting.
• Experience with sales forecasting and budget management.
• Ready to drive with Continental? Take the first step and fill in the online application.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Streamline regional Customs processes for all APAC Tires entities; prepare documentation / process mapping, lead regional implementation of standardized Customs process, and provide training to Customs teams of each entity.
• Steer Customs operation and monitor performance of Customs brokers; provide guidance for brokers to achieve operational improvement and higher efficiency.
• Strategy and Business Value.
• Keep timely tracking of Customs-related regulations and policies that are relevant to APAC Region; provide regulation update with business indication to Management, as well as Customs team of relevant APAC entities.
• Conduct analysis of Customs and Foreign Trade Acts and their impact/chances for our company, prepare presentation and roadmap for actions to be taken; enable our company to fully enjoy business benefits from favorable policies. Facilitate and support APAC entities to implement the approved initiatives to obtain benefits.
• Compliance.
• Perform regular check of APAC Customs operation activities with documentation and gap analysis; ensure full compliance of Customs and Foreign Trade regulations.
• In case of regulation and policy changes, timely implement countermeasures to ensure compliance and safeguard our company's interests.
• Audit Support.
• Support internal and external Customs audits.
• Act as audit coordinator wherever required (to coordinate comprehensive, timely and accurate communication between auditors and APAC entities).
• Lead countermeasures from the audits to ensure compliance of operational processes.
• Project Management & Continuous Improvement.
• Proactively search for improvements opportunities, bring ideas and business cases for better Customs practice with higher operational and financial efficiency. Initiate improvements for better management of Customs operation, e.g. system harmonization for higher clarity and transparency of our Customs activities, trade analysis tool to support business steering and data-driven decision-making.
• Lead and track strategic and optimization projects, properly document all achievements and prepare regular progress reporting; clarify with internal/external stakeholders, prepare presentations, facilitate implementation of project decision, and conduct trainings.
• Communication & Orchestration.
• Faciliate cross-country exchange of Customs best practice, arrange workshops across APAC region for up-to-date knowledge and experience sharing.
• Seek for synergy of Customs activities across APAC region.
• University degree within business/finance/informatics or an interdisciplinary education, such as international business law or business informatics;.
• with >5 years practical experience in the field of Customs & Foreign TradeGood understanding of Supply Chain & Logistics as well as Tax & Execise fundamentals, Hands-on experience in Customs operation and management, Understanding of Finance & reporting fundamentals.
• Experience with interdisciplinary project work, ideally in Project or Workpackage Lead Function.
• Leading Self, experience as cross-functional project manager is a plus.
• Outstanding communication skills and strong influcencing capability for cross-functional cooperation; experience in work across cultures and countries.
• Ready to drive with Continental? Take the first step and fill in the online application.