Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

-Train new hotels in how to use the extranet, manage rates and availability on site.
In consulting with Market Managers and to manage hotel accounts for different enquiries.
Prioritize daily task, monitor results and track progress in internal systems.
Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
Co-ordinate merchandising activities for hotel partners with special deals and promotions.
Participate in market and competition research.
Evaluate production and determine follow up action.
Prepare reports as necessary.
Manage other ad-hoc administrative requests and operative tasks.
Communicate efficiently with partners through various communications, phone, email, internal system.
Contact clients to obtain missing information or answer queries.
Stay up to date with new products and features.

Required Skills & Experience:

-Minimum 1-2 years’ experience working in business development or execution role preferred.
Very good command in both written and spoken English & Mandarin.
Demonstrates basic computer skills (PowerPoint / Excel)
Strong Team Player with high level of dedication and goal-oriented person.
Analytical and proven track record in using data to drive achievements and make decision
Ability to work under pressure in a competitive industry/rapidly changing environment
Excellent organizational and multitasking skills

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!