Hotel Support Specialist - Italian Speaker
ที่Trip.com GroupIn this Role, you’ll get to
- Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
- Adapt to corporate strategy adjustment and keep business knowledge updated.
- Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat (contact the customer directly if necessary).
- Promote Trip’s hotel management system to our cooperative hotels.
- Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
- Complete temporary tasks assigned by superiors.
What you'll Need to Succeed
- Diploma or above, can handle the daily communication in Italian and English.
- Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
- Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
- English resume is highly appreciated
Why Trip.com Group
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
ประสบการณ์ที่จำเป็น
- ไม่ระบุประสบการณ์ขั้นต่ำ
เงินเดือน
- สามารถต่อรองได้
สายงาน
- งานท่องเที่ยว / งานโรงแรม
- บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า
ประเภทงาน
- งานประจำ
เกี่ยวกับบริษัท
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pu ... อ่านต่อ