Commerce ops
TikTok Shop - BI Category Strategist, Electronics (Thailand)
Location
:
Bangkok
Employment Type
:
Regular
Job Code
:
A220700A

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:

• Craft quarterly business strategies to achieve category and platform OKRs.
• Translate business strategies into actionable plans, including budget allocation and timeline management.
• Conduct business and trend analysis to uncover opportunities, identify risks, and improve category performance.
• Own and manage projects independently, from ideation to delivery, ensuring clear communication and alignment across stakeholders.
• Build, maintain, and optimize reporting and monitoring templates to track progress, surface insights, and support data-driven decisions.
• Think creatively and challenge the status quo to introduce new ideas that improve workflows, efficiency, or results.
• Provide ad-hoc reporting and insights to support ongoing projects and decision-making.

Qualifications
Minimum Qualifications:

• Minimum Bachelor's Degree or above
• 2 years+ of experience in e-commerce platform, consulting firm or technology industry related
• Fluent in English and Thai
• Strong analytical, logical, and problem-solving skills
• Advanced proficiency in Excel
• Good communication short sharp and concise
• Familiar with SQL, dashboards, and Python for data analysis and reporting

Preferred Qualifications:

• Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization)
• Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial
• Business-oriented mindset with a proactive, "can-do" attitude and willingness to take ownership
• Experience in e-commerce platforms or technology companies is a plus
• Comfortable working across both technical and business teams to drive actionable insights

Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.