Global Operations
Platform Operations Management Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Location
:
Bangkok
Employment Type
:
Intern
Job Code
:
A25278

Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
The Platform Operations team sits at the center of TikTok Shop's commercial engine, partnering with category teams to drive seller growth, campaign execution, and assortment quality on the platform. We design and run the day-to-day mechanics that power major campaigns and promotions—from voucher setup and seller registration to performance tracking and cross-functional reporting. Our work directly enables brands and sellers to scale on TikTok Shop while ensuring the platform delivers a strong shopper experience.
This internship offers hands-on exposure to how a leading e-commerce platform actually runs behind the scenes. The intern will work closely with category leads across all four clusters (Fashion, Electronics, FMCG, Lifestyle), supporting daily operations that keep campaigns and seller programs moving. You'll learn how marketplace operations connect to commercial outcomes, how to manage multiple stakeholders in a fast-paced environment, and how to translate raw data into decisions. By the end of the internship, you'll have a working understanding of platform mechanics, campaign operations, and the commercial logic behind one of Southeast Asia's fastest-growing e-commerce platforms.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Candidates who pass resume screening will be invited to participate in TikTok's technical online assessment.
Responsibilities:

• Support daily platform operations across Fashion, Electronics, and FMCG clusters, ensuring smooth campaign and program execution
• Update and maintain operational trackers, dashboards, and data files to support category teams and management reporting
• Monitor seller and brand registration progress for campaigns, flagging gaps and following up with relevant stakeholders to ensure on-time completion
• Respond to operational questions from internal teams, escalating where needed
• Pull and consolidate data from internal tools to support performance tracking and post-campaign recaps
• Support ad-hoc operational tasks, project execution, and process improvements as required

Qualifications
Minimum Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field
• Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and basic formulas
• Comfortable interacting with multiple stakeholders
• Detail-oriented with strong follow-through on time-sensitive tasks
• Quick learner—able to pick up data pulling and platform tools after 1–2 walkthroughs
• Available to commit at least 4–5 days per week for a minimum of 3 months

Preferred Qualifications

• Familiarity with e-commerce, or similar marketplace platforms as a user
• Genuine interest in e-commerce, digital marketing, or platform business models

If you have any questions, please reach out to us at [email protected]
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.