Job Summary

Proactively reach out to existing clients to broaden relationship and deepen wallet share

• Drive client calling/on-selling activities to defend, maintain, replenish, and grow utilization for existing Trade Finance credit facilities and flow opportunities

• Flow opportunities will include export LC confirmation and discounting, where decision maker is with the Corporate client albeit risk is marked against the Financial Institution
• Credit facilities will span from Documentary Trade (Import LC, Bank Gtees) to Open Account (Invoice, Receivables and Supplier financing) to name a few

• Define existing corporate client focus list alongside Sales and Product leads
• Explore opportunities with non clients around FI products (non banked beneficiaries)
• Devise a consistent but adaptive client calling and follow up plan for the targeted clients, with the goal to maintain and grow A&Cs
• Record all client outreach efforts, noting wins and lost opportunities (for lost opportunities, provide feedback on reason for loss)
• Gain insights on client's business requirements to build leads for upsell/cross-sell
• Build relationships with key internal stakeholders, including Product Management, Trade Operations, Trade Sales, Trade distribution, Compliance, Credit and Legal.
• Provide reporting support, tracking, and reporting as required.
• Ensure compliance with all AML, KYC, and all other Compliance requirements.
• Individual Contributor role

Key Responsibilities

Strategy

• To keep abreast of customers' needs, trends and product / market intelligence for new product developments/ enhancements, strengthening SCB's competitive position in this field.
• To understand our clients' businesses and to anticipate the requirements

Processes

• To provide feedback to management regarding client needs, trends and market intelligence

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal

• Coverage and TB Sales
• Regional/ Country Product Teams
• Operations
• Central product management and product development

External

• Clients

Skills and Experience

• Knowledge of Product Line
• Marketing Strategy and Positioning
• Planning: Tactical, Strategic
• Disruptive Innovation
• Business Markets
• Business Performance Management

Qualifications

• 5+ years of client-facing experience, with particular emphasis on quota-carrying roles
• Good working knowledge of Trade Finance products is a must, including but not limited to: Import and Export Letters of Credit, Standby LCs / Guarantees, Invoice Financing, Supplier Finance, Receivables Finance, Working Capital
• Past experience in Sales, Product Management, Trade Operations or Client Service is a plus
• Ability to work with a wide range of stakeholders across different functions to drive a collective agenda across multiple products and stakeholders
• Good interpersonal and communications skills (both in person and over phone and digital channels) and able to build rapport with client portfolio
• Ability to push through rejections and stay resilient and positive are key character and attitude traits for the role
• Fluency in English and the local business language is a must – for this posting, fluency in Thai is a must

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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