Job Summary:

Responsible for managing client relationships and coordinating website development projects from requirement gathering to delivery, ensuring smooth execution and client satisfaction.

Key Responsibilities:

• Build and maintain strong relationships with clients, understanding their needs and objectives

• Gather requirements and provide consultation on website structure, content, and design

• Coordinate with internal teams (Design, Developer, Content) to ensure project alignment

• Prepare project-related documents such as content checklists and service agreements

• Monitor project progress and act as the main point of contact between clients and internal teams

• Review and test deliverables (QA/UAT) before submission to clients

• Manage contracts, renewals, and identify opportunities for upselling

• Handle client feedback, issues, and negotiations professionally

Qualifications:

• Bachelor's degree in a related field

• Experience in Account Executive, Project Coordinator, Digital, or Website Development is a plus

• Strong understanding of website structure, UX/UI, and content flow

• Excellent communication, coordination, and organizational skills

• Ability to manage multiple projects and work under pressure

• Strong problem-solving skills and attention to detail

• Good command of English and Thai (spoken and written)

• Proficient in MS Office and project management tools