Job Description:

• To identify and acquire new potential partners (Point Exchange – Point in and Point out) as well as complete deals for Point Exchange rate.
• To explore and initiate new business opportunities, aligning with the company’s target.
• To manage overall customers' experience, satisfaction and engagement including partners' relationship.

Major Role Responsibilities:

• Responsible for PointX platform for Point Exchange (Point-in and Point-out), tactical campaign, customers & partners’ engagement, and other initiative projects.
• Expands and closes deals with new partners with acceptable profit and align with the company's target.
• Manages new Point Exchange-partners onboarding into the application as well as maintains or enhances exiting partners’ end-to-end process.
• Creates loyalty mechanics and communication plans (Offline and Online media communication) to build point awareness into customer top of mind.
• Gives requirement for onboarding new partners or improving customer experience and ensures the project, aligned to the product roadmap.
• Forecasts, simulates, analyzes, and measures the success of campaign. Able to identify good, bad result and provide learning and recommendation for the next campaigns.
• Ready to take and fast response on special project for strategy and manage within Timeline.
• Works collaboratively with Product team, Finance, Marketing, and other related parties to deliver the company target.

Experience, Skills/Competencies

• At least bachelor’s degree or master’s degree in business or marketing. MBA is a plus.
• Over 10 years background in Marketing, Mobile application/ Technology sector, Retail Banking Business (Card Usage & Rewards Point program experiences) are preferred.
• Have Retail industry knowledge.
• Understand in point loyalty scheme.
• Have Partnership management & negotiation skill.
• Marketing Analysis and communication skill.

Personal Attributes:

• Strong negotiation, Pitching/Presentation, and inter-personal skills.
• Can-do attitude with an entrepreneurial spirit
• Ability to multitask while maintaining a strategic focus
• Strong organizational and administrative skills
• Well versed in current marketing and mobile/digital best practices
• Outgoing, proactive and team player